Service Line Coordinator CST

All the benefits and perks you need for you and your family:

• Paid Days Off from Day One

• Student Loan Repayment Program

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding thattogetherwe are even better.

Schedule: Full time

Shift :Days

Th e community you’ll be caring for: AdventHealth North Pinellas

The role you’ll contribute:

The Service Line Coordinator supervises and coordinates patient care delivery on the assigned units and is accountable for meeting standards. The Service Line Coordinator supports the assigned unit by planning, directing, and evaluating all service functions and activities for the assigned patient care specialty to ensure delivery of optimal available quality patient care and organizational effectiveness.

Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Provides guidance in the delivery of care and practice within the clinical unit. The Service Line Coordinator ensures efficient patient and case flow throughout the shift by continually assessing the progress of cases and the staffing levels.

The Service Line Coordinator participates in unit employee selection through interviewing and the hiring process. Oversees orientation, training and education of new personnel and ongoing staff development. Assists Leadership with unit budget/cost containment and labor tracking. Assists in the development, implementation and tracking of unit Performance Improvement Metrics and action plans. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Leads the employees in a manner which develops the employee to their optimal level of performance .

• Mentors and coaches’ employees on a continual basis in order to assure competency in care delivery. Develops staff preceptors and mentors.

• Assures diversity of staff is positively fostered in the work environment. Actively involves all groups in shared decision-making where appropriate.

• Effectively manages conflict and is able to reach a common goal and resolve conflicts .

• Creates a work environment that addresses the physical and emotional needs of the staff .

• Maintains a customer-oriented leadership style. Remembers that patients are the reason for our business.

• Holds self and staff accountable for delivery of care and resulting patient outcomes.

• Completes specialty personnel performance evaluations as assigned within the specified deadlines. Recognizes staff needs for additional skills and recommends / develops pertinent education plans. Participates in the disciplinary process with staff making recommendations for improvement and development of action plans. Follows up on all educational and disciplinary action plans with staff.

• Educates, validates and ensures accountability of all Patient experience tactics.

• Participates and ensures that rounding for outcomes occur daily.

Qualifications

The expertise and experiences you’ll need to succeed:

• High School education or equivalent.

• Successful completion of an accredited Surgical Technology Course.

• Able to precept and act as resource person and preceptor in multiple surgical specialties.

• Five years’ experience as a CST.

• Current CST/ Certified Surgical Assistant.

• AHA BLS.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Surgery

Organization: AdventHealth North Pinellas

Schedule: Full-time

Shift: 1 - Day

Req ID: 25012998

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.