What are the responsibilities and job description for the Contract Analyst position at AdventHealth Orlando?
Contract Analyst
Location: AdventHealth Altamonte Springs- 601 EAST ALTAMONTE DRIVE, Altamonte Springs, 32701
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift : Day
The community you’ll be caring for: Altamonte Springs Campus
- Located north of Orlando in the community of Altamonte Springs, our facility is consistently named “Best Hospital” for overall quality, reputation, doctors and nurses by local residents
- As the largest satellite campus within the AdventHealth system, AdventHealth Altamonte has been providing state-of-the-art healthcare to the community since 1973
- The 398-bed hospital cares for more than 168,000 patients a year. We are proud to be revolutionizing health care with visionary leadership and world-class resources
The role you’ll contribute:
Asset Management Contract Analyst is responsible for reviewing, analyzing and negotiating service contracts for clinical and non-clinical equipment. Works with vendor and legal department to negotiate contract terms and conditions. Evaluates contract performance, performs cost analysis, reviews service history and communicates with departments to access their needs. Contract Analyst ensures contract terms are fulfilled and acts as a liaison to resolve any contract related issues. Validates and ensures all contract invoices are accurate and paid according to contract terms. Performs an annual contract evaluation and addresses any non-performance issues and negotiates refunds. Ensures all contract information is accurately documented in contract database and provides contract cost forecast for budgeting purposes. Interacts with customers in multiple locations and services their needs in a manner consistent with department goals and expectations. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
The value you’ll bring to the team:
Demonstrates Advent Health core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
- Performs in-depth evaluation of service contracts for clinical and non-clinical equipment based on needs by analyzing all relate data such as service history, repair cost history, service trends and industry standards.
- Determines equipment maintenance service strategy based on cost analysis results. By evaluating time and material vs. service contract cost.
- Negotiates pricing, service levels, equipment loaners, coverage hours and response time. Also negotiates out of contract cost such as after-hours labor rates, parts and damage discounts. Ensures service contracts are executed within contract terms maintaining a 95% compliance.
- Develops and maintains good working relationships with customers and suppliers. Ensures that critical information such as “End of Life” is documented in our system and department is notified.
- Ensures that all required documentation and approval are obtain before finalizing contract. Responsible for ensuring a Business Associate Agreement is executed as applicable. Ensures that contracts dealing with software or network connections are reviewed and approved by IT department prior to executing contract.
- Review’s contract terms and conditions and works closely with Legal department to review and negotiate optimal contract terms and conditions.
- Acts as a contract liaison between customer and supplier to find resolution to any disputes or service-related issues. Conducts an annual contract performance evaluation to ensure all contract terms are fulfilled, resolves any contract deficiencies and negotiates refunds for non-performance.
- Documents all contract addendums/deletions to ensure billing is accurate, disputes any invoice discrepancies and process payments according to contract terms. Ensures contract database is updated. Ensures that invoice accrual don’t exceed 90 days.
- Tracks all negotiated savings for reporting purposes.
Qualifications
The expertise and experiences you’ll need to succeed :
KNOWLEDGE AND SKILLS REQUIRED :
- Knowledge of supply chain logistics.
- Strong oral and written communication skills.
- Proficiency in Microsoft Office (Word, Excel, and Outlook).
- Ability to navigate computerized data systems online
- Strong organizational skills
- Ability to multitask priorities while meeting project deadlines.
- Ability to complete analysis and determine best course of action.
KNOWLEDGE AND SKILLS PREFERRED _:_
- Knowledge of hospital products for specific service lines i.e. Operating Room (OR), Cath Lab, Surgery, Radiology, Facilities, etc.
- Ability to accept responsibility and accountability for his/her actions.
- Knowledge of healthcare industry operations.
- General knowledge of maintenance terminology.
- General accounting knowledge.
- General knowledge of legal terminology
EDUCATION AND EXPERIENCE REQUIRED :
- Minimum of four years supply chain experience, OR
- Bachelor’s Degree in business administration, healthcare or related field.
- 3 years’ customer service experience
- 2 years’ contract negotiation experience
EDUCATION AND EXPERIENCE PREFERRED _:_
- Healthcare purchasing experience
- Ability to evaluate contract performance
- Ability to resolve conflicts
LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED :
- N/A
PREFERRED LICENSURE OR REGISTRATION _:_
- N/A
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Supply Chain/Purchasing
Organization: AdventHealth Orlando
Schedule: Full-time
Shift: 1 - Day
Req ID: 24042936
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.