What are the responsibilities and job description for the Patient Service Rep Lead position at AdventHealth Rocky Mountain?
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-time
Shift : Days
Location: 9137 S RIDGELINE BLVD, Highlands Ranch, 80129
The role you’ll contribute:
Partners with clinic leadership to assist with oversight of the patient service team. In addition, provides clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient. Demonstrates personal accountability for relationship- based care, organizational mission, and core values.
The value you’ll bring to the team:
- Assists with overseeing patient service representatives in accordance with AdventHealth policies and procedures, work guidelines.
- Assist with staff development of performance goals and objectives.
- Assist management team in conducting performance reviews and established quality of service standards.
- Effectively manages office expenses.
Qualifications
The expertise and experiences you’ll need to succeed:
- High School Diploma or GED
- Two years’ experience working in a healthcare setting; previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic.
- Knowledge of computer software i.e., Microsoft Word, E-mail, Excel, etc.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Patient Financial Services
Organization: AdventHealth Rocky Mountain
Schedule: Full-time
Shift: 1 - Day
Req ID: 24045055
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
