What are the responsibilities and job description for the Customer Service Specialist position at AdventHealth Shawnee Mission?
Customer Service Specialist - AdventHealth Shawnee Mission Medical Group
All the benefits and perks you need for you and your family :
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you :
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule : Full-time
Shift : Monday-Friday 8-5pm
Location : 9100 W 74th St, Shawnee Mission, 66204
The Community you'll be caring for : At AdventHealth Medical Group Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our Medical Groups.
The role youll contribute :
The Customer Service Specialist is an accountable member of a patient care team. Accountable for clerical and supportive functions which contribute to the smooth operation of interoffice systems generated by patient care activities. Responsibilities may include answering incoming phone calls, greeting individuals coming into the department, checking patients in via the computer, collecting applicable co-pay, deductibles and / or coinsurance amounts from patients; post payments; scheduling appointments and / or follow-up appointments; making new patient folders
The value youll bring to the team :
The expertise and experiences youll need to succeed :
Minimum qualifications :
Preferred qualifications :
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category : Patient Financial Services
Organization : AdventHealth Shawnee Mission
Schedule : Full-time
Shift : 1 - Day
Req ID : 25002710
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability / handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
