What are the responsibilities and job description for the Laboratory Dispatcher position at AdventHealth Sports Med & Rehab?
Laboratory Dispatcher Outpatient Imaging - AdventHealth Outpatient Imaging
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-time
Shift: Monday-Friday 9-5pm
Location : 601 East Rollins Street, Orlando, 32803
The role you’ll contribute:
The Dispatcher coordinates routine and STAT specimen pickups for FHL Outreach Clients and Florida Hospital Labs. The Dispatcher receives and documents calls using the FHL electronic logistics system. The position is responsible for printing FHL requisitions and receiving and entering supply requests into the electronic logistics system. The Dispatcher fills and packages supplies for client delivery and is responsible for communicating product inventory status to the Department Lead or Manager. The Dispatcher may be required to transport laboratory specimens or supplies to clients when needed. The position requires the exercise of independent judgment under supervision. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
The value you’ll bring to the team:
- Coordinate routine and STAT specimen pickups for FHL Outreach Clients and Florida Hospital Labs
- Receive, document, and fill supply order requests for client delivery
- Performs various clerical duties as assigned
- Assists with new employee orientation for department
- Provides resolution to customer service issues within guidelines, referring issues appropriately to administrative staff for follow-up
- Adheres strictly to Florida Hospital Compliance Plan and the rules and regulation of applicable regulatory authorities; protects confidentiality of patient information and results at all times.
The expertise and experiences you’ll need to succeed:
Minimum qualifications :
- 6 months of phone based customer service experience
- DL NUMBER - Driver License, Valid and in State Florida Class “E” and driving record in accordance with Florida Hospital Policy
Preferred qualifications:
- High School Diploma or equivalent
- Six months experience in Clinical Laboratory or general Hospital setting
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Laboratory
Organization: AdventHealth Sports Med & Rehab
Schedule: Full-time
Shift: 1 - Day
Req ID: 25010767
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
