Admissions Specialist, AHU

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Pet Insurance

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: FT / Day (Mon thru Thurs. 8a.m. to 4:30p.m. & Fri 8a.m. to 3p.m.)

Location: AHU Welcome Center: 600 Wilkinson St, Orlando, FL 32803

The community you’ll be caring for:

Our mission is to provide an environment where students can develop spiritually, intellectually, socially, and physically while pursuing professional expertise integrated with Christian values

Top Reasons to work at AdventHealth University Orlando

AdventHealth University, a Seventh-day Adventist institution, specializes in the education of professionals in healthcare.

The University seeks to develop leaders who will practice healthcare as a ministry. At AdventHealth University (AHU), our primary customers are students, faculty, and staff. Our partners are physicians, allied health clinicians and other employees of AdventHealth.

Job Summary:

The Admissions Specialist conducts the cultivation, evaluation, and admissions processes for students at AHU. The Admissions Specialist makes sure these processes run smoothly and efficiently for leads, applicants, current students, department chairs, faculty, staff, and other stakeholders. The Admissions Specialist is charged with upholding policy and procedure set by the Admissions Department, University, and its committees. The Admissions Specialist actively exemplifies outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

You Will Be Responsible For:

Demonstrates behaviors at AdventHealth University in harmony with the “Four Words” Nurture, Excellence, Spirituality, and Stewardship

• Responsible for efficient execution of the cultivation, evaluation, and admissions processes for students at AHU
• Own and document the communication process (email, text, phone) in the CRM for lead, applicant, and admission cultivation, using best practices for the frequency, accuracy, and tone of information shared
• Collaborate with the Data Processing Specialists to ensure timely turnaround of document processing to complete applicant files
• Coordinate with the Student Experience Managers to ensure a smooth transition for accepted students
• Regularly reports to the Director of Admissions on the status of meeting established benchmarks and KPIs
• Collaborate with the Financial Services, Student Experience, and the Office of the Registrar teams to ensure a smooth student journey

International Student Responsibilities (if applicable)

• Support the day-to-day compliance of international students
• Recommend or assist in the development of policies and procedures governing the F-1 and J-1 international students
• May serve as the Designated School Official (DSO) and/or Alternate Responsible Officer (ARO), maintaining the Student and Exchange Visitor Information System (SEVIS) and all related certification requirements

Qualifications

What Will You Need:

EDUCATION AND EXPERIENCE REQUIRED:

• Associate Degree in Business, Psychology, or other related field
• Must possess a general knowledge of the higher education admissions processes and customer service and communication strategies
• Experience working within a CRM and SIS
• Professional oral and written communication skills
• Ability to take initiative and present ideas for improving processes and service
• Excellent research and problem-solving skills

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Staff

Organization: AdventHealth University

Schedule: Full-time

Shift: 1 - Day

Req ID: 25003867

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.