What are the responsibilities and job description for the Lead Imaging Scheduling Associate position at Adventist Health?
Central to all that California has to offer, Adventist Health Bakersfield has been providing an extraordinary team of world-class physicians, top-notch medical technology, caring professionals and award-winning quality since 1910. We are comprised of a 254-bed acute care hospital and 20 primary and specialty care medical offices. As one of America's fastest growing cities, Bakersfield offers affordable housing on the West Coast, beautiful weather, high-quality education and it is just a few hours away from Yosemite and Sequoia National Parks, the Central California Coast and Southern California's great sports, theaters, concerts and amusement parks.
Job Summary:
Oversees the scheduling and preparation of patients for all routine and specialty imaging procedures and exams. Manages scheduling staff. Drives department productivity volume.
Job Requirements:
Education and Work Experience:
- High School Education/GED or equivalent: Preferred
- Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
- Five years' relevant experience: Preferred
Essential Functions:
- Oversees the scheduling of all radiology procedures and exams. Approves and facilitates same-day and urgent scheduling requests. Diffuses emotionally-charged customer relations as needed.
- Oversees the orientation, training, scheduling and evaluating of all scheduling staff.
- Collects, reports and maintains scheduling staff productivity data. Drives productivity volume by streamlining department protocols, minimizing caller wait and hold times, facilitating staff development and resolving all scheduling backlogs, barriers or issues.
- Manages clerical workflow, confirming accuracy of data entry, identifying template errors, maintaining books, and ensuring adherence to Health Insurance Portability and Accountability Act (HIPAA) and other patient confidentiality guidelines and regulations.
- Serves as a liaison between physician offices, radiology staff, support staff and business offices.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
