What are the responsibilities and job description for the Sr. Patient Access Representative, variable shift position at Adventist Health?
Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Assists in verification and documentation of patient hospital benefits obtained from insurance companies and managed care companies. Assists patients with financing all or part of their hospital stay, preferably prior to the patient’s scheduled admission for treatment. Deals competently, efficiently, and routinely with all patients and their accounts.
Job Requirements:
Education and Work Experience:
- High School Education/GED or equivalent: Preferred
- Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
- Two years' healthcare experience: Preferred
- Experience in clerical and insurance billing: Preferred
Essential Functions:
- Obtains information affecting patient admissions and directs information to and from hospital and physician offices.
- Acts as a liaison between hospital and insurance companies, verifying information and patient status.
- Receives surgery hard-copies and information and contacts the patients and physician offices if a deposit is required at time of admission.
- Obtains insurance benefits authorization and proper verification.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
