What are the responsibilities and job description for the Digital Travel Coordinator Remote Position position at Adventure Awaits Travel?
Step into the role of Digital Travel Coordinator and help clients plan their perfect trips from a remote location with a flexible schedule. You’ll be responsible for coordinating travel arrangements, providing travel advice, and managing bookings. Full training will be provided to ensure you have the skills needed to succeed. Enjoy impressive travel perks, including discounted travel and special offers. Basic qualifications include strong organizational skills, familiarity with booking systems, and effective communication abilities. There’s also the chance for business partnership and commission earnings. Ready to turn your travel passion into a rewarding career? Apply now!
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
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The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs
- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic
- Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
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