What are the responsibilities and job description for the Intake Admin position at ADVENTURE CLUB INSURANCE LLC?
What you'll do :
- Serve as the primary contact for inbound and outbound calls
- Assist customers by listening to their needs and addressing questions with a helpful, upbeat attitude
- Schedule service appointments and coordinate the next correct steps for each customer
- Accurately enter customer RV or trailer concerns into our system to create service requests for our virtual master technicians
- Transfer customers calling for updates to the correct departments What we're looking for :
- Exceptional communication skills, with a confident and friendly phone presence
- Strong multitasking abilities, particularly with multi-line phone systems
- Proficiency in data entry and computer systems
- Ability to follow basic phone script outline while maintaining an outgoing personality through phone call
- Positive, adaptable personality suited for a fast-paced environment
- Professional, polished appearance and demeanor
- Ability to pass a background check and drug test
- Commitment to representing our company’s Vision, Mission, and Values with every customer interaction Who we are : Bish’s RV is one of the largest family-owned RV dealers in the country.
We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way.
The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them.
We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of these three core values : Being Genuine, Having Fun, and Driven by Results. Perks :
Many of the positions within our organization are transferable from previous military occupations.