Zipline / Adventure Park Guide

CURRENTLY ACCEPTING APPLICATIONS FOR THE 2025 SEASON

Job description About Us

Quarry Park Adventures is a one-of-a-kind, premier Adventure Park that provides experiences that are fun for guests of all ages in Rocklin, CA. Our positions are customer-centric, fun, and rewarding.

Our work environment includes:

• Outdoor adventure every day
• On-the-job training
• Company perks
• Regular social events
• Growth opportunities
• Casual work attire
• Safe work environment Quarry Park Adventures is:

Seeking professionals who are interested in providing great customer service and experience while working in a fun high-paced environment. The position of Adventure Crew Member is a part-time position.

Quarry Park Adventures (QPA) is a premier Adventure Park that offers experiences that are fun for everyone. QPA is located at the Big Gun Quarry by Quarry Park in Rocklin, California and it offers 100s of challenges as you make your way through the historic big gun quarry.

Position Description

Adventure Crew Members provide customer service, instructs, and leads participant groups on their experience. All candidates must share our philosophy of excellent customer service, and our focus on excellence and safety. Applicants must have a positive attitude, a strong work ethic, and good communication skills.

Summary Of Essential Job Functions

• Provides excellent customer service to all guests of QPA
• Ensures all course operations are conducted in accordance with QPA’s safety standards
• Properly inspects all course components and course gear
• Fits harnesses and helmets correctly and supervises the use of all personal safety equipment
• Conducts participant ground school and pre-screening
• Supervise guests’ trekking participation
• Facilitates guests’ experience as they progress through the course
• Ability to perform all rescues as needed
• Have an understanding of local ecology and history
• Attends ongoing training throughout the season
• Perform opening and closing duties
• Participate in rescue scenarios, training, and actual guest rescues
• Comfortable with enforcing CA state COVID-19 precautions when applicable.

Qualifications

• Must be 18 or older
• Must pass initial training
• Must pass a monthly skills assessment
• Ability to communicate and work as an effective team member
• Ability to speak in front of large groups effectively
• Ability to work long hours and irregular shifts in a multi-task environment
• Speaks fluent English and uses cordial manners
• Dependable, responsible, reliable, and able to take directions as needed
• Guiding experience in adventure tours preferred (although initial training is provided)
• Strong risk management experience preferred

Physical Abilities Required

• Must have the ability to perform work at height
• Must be able to perform all technical rescue associated with the park
• This position may require walking and standing for a long period of times in all weather conditions
• Must be able to lift 50 lbs.
• Hike 200 yards uphill without assistance

Work Schedule

• Must have a flexible schedule with full availability on the weekends and holidays.
• Adventure Crew Members (ACMs) are classified as part-time employees or seasonal employees based on employee’s availability.
• The ACM position is a physically demanding position. Due to the nature of this industry, ACMs may be required to work long hours and irregular shifts in all weather conditions.
• Working outdoors with the general public requires the ability to adjust quickly to any situation, all while managing risks and providing excellent customer service.
• QPA makes no guarantee regarding the number of hours an ACM will receive. Work hours in a given week fluctuate based on the number of guests.
• Scheduling priority is determined by both employee availability, skill set, and performance.
• ACMs may be placed on standby or on-call schedule.
• Schedules are subject to change as a result of park attendance.

Training

• Initial training will require trainees to learn to deliver a high-quality educational experience, manage risk, master the use of course equipment, perform timed high-angle rescues, and provide excellent customer service to all guests.
• Trainees must pass a practical test with 100% to successfully complete the training.
• ACMs will be required to attend and document ongoing trainings throughout the season.

Wages and Benefits

• Wages are earned by the hour.
• CA accrued paid sick leave.

Uniform and Gear

• QPA will provide ACMs with personal protective equipment (harness, helmets, radios, etc.).
• Staff uniforms, including outerwear and leather gloves, will be provided by QPA. Additional uniforms and protective equipment will be available at the employee’s expense.
• All ACMs are required to maintain excellent hygiene and maintain a professional appearance.

Job Types: Part-time, hourly, non-exempt.

Pay Range: $16.50 - $17.50 per hour Benefits:

• Employee discount
• Flexible schedule
• Referral program
• Seasonal Camp Counselor opportunities Schedule:
• 4 hour shift 6 hour shift
• 8 hour shift
• Day shift
• Holidays
• Weekend availability Supplemental pay types:
• Tips

ADVENTURE OPERATIONS

Ability to commute/relocate:

• Rocklin, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location, 5373 Pacific St. Rocklin, CA 95677

Job Types: Part-time, Seasonal

Pay: $16.50 - $17.50 per hour

Expected hours: 8 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Weekends as needed

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Rocklin, CA (Preferred)

Ability to Relocate:

• Rocklin, CA: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $18