Off-Road Rental Vehicle Fleet Manager

We are seeking a highly organized and hands-on Fleet Manager to oversee the maintenance, repairs, and overall readiness of our off-road rental vehicle fleet. The ideal candidate will ensure our vehicles are safe, clean, and in top condition for customer use while managing a team responsible for fleet turnaround, servicing, and repairs.

Key Responsibilities:

• Oversee the day-to-day operations of the off-road rental vehicle fleet.
• Manage and conduct routine maintenance, including cleaning, inspections, and, servicing.
• Schedule and coordinate vehicle repairs to ensure minimal downtime.
• Conduct safety checks and ensure all vehicles meet required safety specifications.
• Track and document maintenance schedules, service records, and repair needs.
• Work closely with rental staff to ensure vehicles are available and customer-ready.
• Maintain an organized and efficient fleet turnaround process.
• Order and manage inventory of necessary parts and supplies.
• Train and supervise maintenance staff as needed.
• Conduct safety briefings for customers before each rental to ensure proper vehicle use and awareness of potential hazards.
• Perform vehicle recoveries and address on-site customer concerns efficiently.
• Provide damage assessments and cost estimates to customers in a clear, professional, and solutions-focused manner.
• Manage customer complaints with patience, professionalism, and problem-solving strategies to ensure customer satisfaction.

Qualifications & Requirements:

• Previous experience in fleet management, automotive maintenance, or a related field.
• Strong mechanical knowledge and hands-on repair skills preferred.
• Ability to diagnose and troubleshoot mechanical and safety issues.
• Detail-oriented with excellent organizational skills.
• Strong problem-solving abilities and the capability to work independently.
• Ability to collaborate effectively in a dynamic, fast-paced environment with multiple moving parts.
• Strong leadership and team development skills.
• Excellent customer service and interpersonal communication abilities.
• Must be able to lift and move equipment as needed.
• Valid driver’s license required; experience operating off-road vehicles is a plus.
• Ability to work extended hours, including weekends and holidays, depending on seasonal demand.

Compensation & Benefits:

• Competitive salary based on experience.
• Opportunities for advancement and training.
• Flexible work schedule based on seasonal demand.
• Employee discounts on rentals and services.

If you are a reliable, detail-focused, and skilled fleet manager passionate about keeping off-road vehicles in peak condition, we encourage you to apply!

This fast pace environment is where our enthusiastic, detail oriented personnel provide exceptional customer service. They strive to help our customers with their off road vehicle rentals, and facilitate the adventure of a lifetime.

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching

Job Type: fulltime

Education: No education required

Work location: On-site