What are the responsibilities and job description for the Patient Service Representative position at AdviniaCare?
Job Overview
We are seeking a dedicated and organized Patient Services Representative to join our team in a dynamic healthcare environment. The ideal candidate will play a crucial role in ensuring smooth operations within our dental clinic or hospital setting. This position requires strong customer service skills, attention to detail, and the ability to manage various clerical tasks effectively.
Responsibilities
- Greet and assist patients as they arrive, ensuring a welcoming environment.
- Manage patient scheduling and appointment confirmations efficiently.
- Conduct insurance verification and ensure accurate documentation for billing purposes.
- Review patient files and maintain up-to-date records in compliance with clinic policies.
- Handle incoming calls and inquiries, providing excellent customer service to patients and their families.
- Assist with clerical duties including filing, data entry, and documentation review.
- Collaborate with dental office staff to facilitate smooth patient flow and address any concerns that arise.
- Maintain confidentiality of patient information in accordance with HIPAA regulations.
Requirements
- Previous experience in a dental office or hospital setting is preferred but not mandatory.
- Strong customer service skills with the ability to communicate effectively with patients and team members.
- Proficiency in office management tasks including documentation review and clerical duties.
- Familiarity with insurance verification processes is highly desirable.
- Excellent organizational skills with attention to detail to manage multiple tasks efficiently.
- Ability to work collaboratively in a fast-paced environment while maintaining professionalism.
Join our team as a Patient Services Representative and contribute to providing exceptional care for our patients!
Job Types: Full-time, Part-time
Pay: $26.08 - $28.01 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
- Rotating weekends
Ability to Commute:
- Ocala, FL 34474 (Required)
Ability to Relocate:
- Ocala, FL 34474: Relocate with an employer provided relocation package (Required)
Work Location: In person
Salary : $26 - $28
