What are the responsibilities and job description for the Office Assistant/Front Desk Receptionist position at Advisor Employee Services?
Office Assistant/Front Desk Receptionist
Are you dependable and highly detail-oriented with great interpersonal skills and a passion for client satisfaction?
If you are looking for career satisfaction with a dynamic company, we have the opportunity for you
Our successful Financial Planning firm, Family Wealth Strategies is seeking a receptionist to ensure smooth day-to-day operations while providing superior customer service to the firm's prospects, clients, and team members.
The ideal candidate will have at least 2 years of office/administrative experience and be able to perform general tasks such as handling calls, calendar, and database management, and welcoming clients to the office.
This team member will be instrumental in ensuring clients have the most memorable, positive experience.
Requirements:
Are you dependable and highly detail-oriented with great interpersonal skills and a passion for client satisfaction?
If you are looking for career satisfaction with a dynamic company, we have the opportunity for you
Our successful Financial Planning firm, Family Wealth Strategies is seeking a receptionist to ensure smooth day-to-day operations while providing superior customer service to the firm's prospects, clients, and team members.
The ideal candidate will have at least 2 years of office/administrative experience and be able to perform general tasks such as handling calls, calendar, and database management, and welcoming clients to the office.
This team member will be instrumental in ensuring clients have the most memorable, positive experience.
Requirements:
- H.S. Diploma
- 2 years of experience working in a professional office and fast-paced environment
- Proficient skills with MS Office Suite Comfortable and familiar with CRM platforms
- Industry experience preferred, but not required
- This position requires you to possess the following skills:
- Strong organizational skills and strong attention to detail
- Proficient with filing, phone systems, faxing, and scanners
- Excellent communication skills; both verbal and written
- Calendar management
- Polished interpersonal and presentation competencies
- Exceptional phone skills
- Sincere and caring attitude
- Provide outstanding client service
- Thrive in a "time-sensitive" environment and adaptable to changes without affecting the quality of work
- Answer phones and greet clients in a friendly, warm manner
- Ensure vendor supplies are stocked for client meetings
- Record notes from client conversations in an accurate manner
- Enter and maintain databases of clients and prospects
- Manage filing system
- Attend and contribute to team meetings
- Maintain the office environment in an immaculate and organized condition
- Maintain job-related/industry-specific compliance files
- Assist in organizing events, event supplies, and promotional material
- Assist in the coordination of various vendor/client events
- Develop and mail letters to clients for various purposes upon request
- Prioritize daily tasks to be proactive in time management
- General backup support for all other positions consisting of varied tasks as needed
- Monday - Friday: 8:00 am - 5:00 pm
- Health Insurance
- 401k
- PTO
