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Associate Account Manager, Brand Merchandise (Contract)

ADVOC8
Charlotte, NC Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/4/2025

Job Description

Job Description

WHAT'S THE JOB?

ADVOC8 is looking for an associate account manager to join our brand merchandise production team. The associate account manager will play a critical role in executing branded merchandise projects smoothly and effectively, reinforcing brand identity and marketing success. The ideal candidate will have a strong background in project management, supply chain & vendor management, budgeting & cost control. The successful candidate will be a proactive and adaptable individual, capable of managing a diverse range of responsibilities efficiently and effectively. The account manager reports to the Director of Production.

WHO WE ARE

At ADVOC8, we create experiences that build trust, shift minds and win hearts. Our special sauce? Chemistry, collaboration and an endless supply of curiosity. We're a team of strategic thinkers, creative problem-solvers, thoughtful storytellers and logistical magicians expertly bringing ideas to life from strategy and creative through to production and execution. We work with brands, nonprofits and associations to create experiences that make an impact. And we do this all in a flexible 'work from anywhere' environment where we celebrate differences and encourage each of our 'advocates' to bring their unique perspectives to the table each and every day.

Our Brand Merchandise and Fulfillment operation, &drop, specializes in out-of-the-box and unexpected moments. We design, produce, and fulfill unboxing experiences of branded merchandise and custom products that are big, bold, creative, and game-changing. Anybody can slap a logo on a t-shirt. We can make it an experience.

RESPONSIBILITIES

  • Manage multiple projects with varying clients, timelines, priorities, costs, and logistical complexities
  • Support client communications throughout a project lifecycle including product inquiries, pricing, support and billing
  • Lead product sourcing, ideation, and research to assist with the creation of proposals infused with creativity to sell big ideas
  • Execute and track the merch ordering process, including the creation sales orders, purchase orders, and preparing invoices
  • Follow up on purchase order statuses, ensuring orders accurately align with client requirements and deliver on time and within budget
  • Manage relationships with suppliers to ensure the best pricing, support, and quality control
  • Work with the warehouse team to ensure merchandise flows through the fulfillment process and delivery to the client smoothly
  • Work with the finance team to track expenses, reply to AP inquiries and other financial metrics
  • Other duties, special projects, or reporting as assigned.

REQUIREMENTS

  • 4 years of experience in purchasing with vendors and suppliers for brand merchandise, promotional products and / or warehousing industries.
  • Candidates with a background in client-facing industries strongly preferred
  • Is equal parts project manager, creative problem solver, and relationship-builder
  • Prior experience with warehouse / inventory management platforms is a bonus
  • Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously
  • Must be business-minded, understanding margins, profit, and sales
  • Work independently, under minimal supervision as well as work effectively in a collaborative team environment with a dynamic range of people
  • Excellent written and verbal communication skills
  • Proficient in using office software (e.g., Slack, Google Workspace including Google Slides)
  • Experience using SAGE Online, ESP or other supplier search applications preferred
  • High level of professionalism, integrity, and discretion
  • Demonstrated problem-solving abilities and a proactive approach to challenges
  • Ability to thrive in a fast-paced and dynamic work environment
  • Strong attention to detail and accuracy
  • Stays up to date on industry and current retail trends
  • Proficiency in Illustrator or Photoshop to create mock-ups and make minor changes to keep the wheels of a project turning is a plus
  • Rate : This is a contract position. The contract rate will be $60,000 annually, to be paid monthly.

    This position is not location-based, however, this position will need to work on Eastern Standard Time, as our warehouse is based in Charlotte, NC. If candidates are Charlotte-based, they will be welcome to work out of our warehouse office space.

    At ADVOC8, building an inclusive team that celebrates our differences is integral to our success. We strongly encourage people from underrepresented groups to apply even if they don't meet all qualifications.

    ADVOC8 is an Equal Opportunity Employer, committed to achieving a diverse workforce, and prohibits discrimination and harassment : ADVOC8 is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ADVOC8 are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, age, national origin, ancestry, disability, neurodivergence, marital status, gender, sexual orientation, gender identity, gender expression, pregnancy, exercising the right to family care and medical leave, veteran status or any other status protected under federal, state or local law. ADVOC8 will not tolerate discrimination or harassment based on any of these characteristics.

    Salary : $60,000

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