Licensed Practical Nurse

GENERAL SUMMARY: Responsible for assisting physicians and nurse practitioners with patient care, environmental and organizational tasks.  Responsible for triaging telephone calls, prioritizing and providing medical advice to patients per office protocol. Provides information to patients so they may fully utilize and benefit from the Care Center services.  Documents patient interactions in the electronic health system (EMR), per office policies and procedures. Conveys a positive image of Care Center.

ESSENTIAL FUNCTIONS: This list may include but is not limited to the following:

1. Fulfills patient care responsibilities, as assigned, which may include

1. Preparing patient charts for upcoming appointment and gather required forms/handouts
2. Obtaining patient vitals, as appropriate for patient age, including heart rate and respiratory rate
3. Collecting patient history and documenting collected information
4. Obtaining and preparing specimen for testing in-house or outside lab, as directed by provider.  For in-house specimen, includes completing test operation for result.
5. Administering vaccines, medications, and injections, according to insurance company requirement, as directed by physician/nurse practitioner, including proper documentation and signatures in patient chart.
6. Reviews, monitors, and prioritizes the Triage telephone EMR box for call returns based on available information; Interviews parent, guardian, or patient to make an accurate assessment of the patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines;
7. Provides parent with the appropriate plan of action based on protocols;
8. Disseminates instructions, advice, and lab/test results to patients, as directed by a provider or office protocol;
9. Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response in electronic health record.

1. Fulfills environmental responsibilities, as assigned, which may include:
   1. Set up instruments, equipment, and run controls for laboratory testing according to protocol
   2. Cleaning and disinfecting exam rooms, instruments, and equipment between patient visits and at the end of each shift to maintain infection control;
   3. Dispose contaminated testing material and supplies according to OSHA requirements.
   4. Inventory, sorting, re-stocking, and storing medical supplies

1.    Fulfills organizational responsibilities, as assigned, which may include:
2. Respecting/promoting patient rights
3. Adheres to infection control/safety guidelines, and confidentiality policies
4.    Maintain confidentiality and use discretion when handling patient’s medical records                

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve and to reflect the on-going changes in office practice.