What are the responsibilities and job description for the Operations Business Partner position at ADVOCARE INTERNATIONAL LLC?
The position acts as a strategic liaison between the operations team and other departments, focusing on aligning operational strategies with business objectives by analyzing data, identifying improvement areas, and collaborating with leaders to implement changes that optimize efficiency and performance across the organization. This role will work cross-functionally to bridge any gaps between operational execution and business strategy, combining the overall vision with a detail-oriented approach.
Job Summary and General Duties:
- Direct operations annual strategy process, ensuring clear links to overall business priorities and steering strategic initiatives on behalf of the VP of Operations
- Collaborate with cross-functional departments such as sales, marketing, finance, IT, and HR to ensure smooth operational integration and communication
- Translate business goals and into actionable operational plans, ensuring operational activities are aligned with strategic priorities
- Lead operation team workshops to develop and refine strategy, transforming ideas into reality, evaluating risk factors, and monitoring progress
- Monitor key performance indicators (KPIs) related to operations, identifying trends, and providing insights to leadership for decision making
- Utilize data analytics to identify areas for improvement, measure the impact of operational changes, and support informed decision-making
- Develop and build relationships with employees to provide insight and analysis, anticipating, addressing, and resolving business risk
- Manage cost centers on behalf of VP of Operations, analyzing operational expenses, identifying cost-saving opportunities, and ensuring proper budget management
- Identify opportunities to streamline operations, optimize workflows, and implement continuous improvement initiatives
- Facilitate change within the operations team when implementing new processes, projects, or technologies, ensuring adequate training and SME development.
Attributes:
- Proven experience in managing complex business strategies and projects
- Strong leadership, change management skills, and business acumen
- Excellent planning, organization, data analysis, and problem-solving skills
- Able to influence all levels of the organization and establish strong working relationships, especially with senior level management and external stakeholders
- Excellent communication and interpersonal skills, self-motivated, customer oriented, multi-tasking, and successful at managing multiple priorities
Knowledge and Skills Preferred:
- Bachelor’s degree in related field required
- Minimum 7 years of related experience; at least 3 years of people management experience required in both direct and indirect leadership roles
- Deep understanding of operational processes and metrics required
- Experience in planning and leading strategic initiatives
- 3 years in S&OP or continuous improvement preferred
