What are the responsibilities and job description for the GSHP Gift Shop Assistant position at Advocate Aurora Health?
Major Responsibilities:
Licensure, Registration, and/or Certification Required:
Education Required:
Experience Required:
Knowledge, Skills & Abilities Required:
Physical Requirements and Working Conditions:
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
- Assists customers with sales and satisfaction and suggests substitute items if requested item is not available.
- Discourages shoplifting by being aware of all customers and circulating throughout the shop.
- Assists in setting up original displays of merchandise. Assists in the buying process and recommends merchandise based on customer preference.
- Checks in magazines and cards and also maintains the candy supply and restocks items as needed from the storeroom.
- Knows procedure for pricing merchandise and the procedure used to process the paperwork.
- Maintains accurate bookkeeping records, including daily balancing and preparing cash and bank deposits.
- Accepts orders for special flower requests, places orders, and notifies customers of receipt.
- Works on the cash register and handles credits and over-rings. Corrects errors on the register. Installs new register tape as needed.
- May prepare and serves snacks, beverages, sandwiches and other food items.
- Maintains the appearance and sanitation of the Gift Shop through routine dusting and cleaning.
Licensure, Registration, and/or Certification Required:
- None Required.
Education Required:
- High School Graduate.
Experience Required:
- No experience required.
Knowledge, Skills & Abilities Required:
- Excellent customer service, human relations and verbal communication skills.
- Ability to perform basic mathematical calculations.
Physical Requirements and Working Conditions:
- Must be able to bend adequately to lift, move, pack and unpack boxes.
- Must be able to utilize a step stool to reach items and dust shelves.
- Incumbent must also be able to stand for long periods of time.
- Subject to possible verbal abuse from dealing with customers.
- Operates all equipment necessary to perform the job.
- Must be able to use hands with fine manipulation when using computer keyboard, cash register, and retail items.
- Must be able to occasionally lift up to 35 lb.
- Must have functional vision, speech, and hearing.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
