What are the responsibilities and job description for the Manager - Ambulatory Care Management position at Advocate Aurora Health?
Department :
39744 Advocate Aurora Health Corporate - APP : Accountable Care Admin : Care Transition and Support Programs
Status : Full time
Benefits Eligible : Hou rs Per Week :
Schedule Details / Additional Information :
Monday thru Friday 8am - 4 : 30pm Central Time
The is a remote work from home position that requires high speed internet.
Major Responsibilities :
- Provides direction to staff to ensure a high level of productivity; organizes schedules and coverage needs to ensure efficient operations. Serves as a resource to the care coordination / EPH team, monitors and reviews progress, accuracy and functioning of work, and provides guidance on more complex issues. Revises processes and metrics as needed to effectively assess outcomes.
- Establishes and maintains effective communication and working relationships with physicians, leadership, team members and payors in markets and sites supported by care management nursing services. Responds to concerns and provides problem resolution as appropriate.
- Establishes and monitors measurable care management processes and metrics to achieve quality and efficiency (cost and utilization) targets. Responsible for achieving EPH key results indicators.
- Collects, analyzes and reports data to measure and identify the effectiveness of care processes and variations from standards and expectations. Presents information to leadership; assists to establish measures, performance targets, and benchmarks to drive achievement of established goals.
- Identifies, develops and implements policies and procedures which enhance the ongoing care of patients served while remaining in compliance with regulatory requirements.
- Works with leadership to develop and implement new and enhanced existing services and programs.
- Develop, plan and evaluate ongoing education needs for specialty programs using evidence-based research to support Team Member's clinical practice.
- Monitor overall performance of Disease Management (Heart Failure, COPD, Diabetes, Hypertension), Pediatrics and Maternity specialty programs. Collaborates with multidisciplinary team to identify, manage and evaluate clinical outcomes.
- Reinforces the orientation program for new team members to develop the professionalism and competence of the team member.
- Maintains current applicable standards of care established by the profession, regulatory bodies, and governmental agencies to ensure case completion and timeliness of documentation. Acts as the primary liaison regarding operational issues with other departments (operational leadership, risk management, finance, managed care operations, and medical management).
- Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
- Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
Licensure, Registration, and / or Certification Required :
Education Required :
Experience Required :
Knowledge, Skills & Abilities Required :
Physical Requirements and Working Conditions :
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Pay Range
46.55 - $69.85
Our Commitment to You :
Advocate Health offers a comprehensive suite of Total Rewards : benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including :
Compensation
Benefits and more
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Salary : $47 - $70
