What are the responsibilities and job description for the Pharmacy Technician Lead - 2nd Shift position at Advocate Aurora Health?
Department :
38410 Advocate Condell Medical Center - Pharmacy
Status : Full time
Benefits Eligible : Hou rs Per Week :
Schedule Details / Additional Information :
2nd shift Monday-Friday, may include occasional weekends
Major Responsibilities :
- Leads the shift or area by assigning, monitoring, and reviewing progress and accuracy of technician work. Acts as a resource to team members and provides day to day direction including addressing urgent customer and team member needs. Provides guidance on more complex issues and escalates concerns and resource needs to department leadership as appropriate.
- Assists with human resource responsibilities which may include interviewing, selection, development, conflict resolution, and engagement. Assists in interpreting policy and procedures and updates staff on changes. Holds team members accountable to policy and procedure.
- Identifies quality improvement opportunities and collaborates with site leaders to design and implement quality improvement initiatives. Leads teams to identify best practices support implementations.
- Works in a flexible manner to ensure that department resources are appropriately distributed and that a safe environment is maintained at all times. Assumes duties for other technicians as needs arise. Serves as a role model for safe, effective, and efficient care and as a liaison between technician team and department leadership.
- Runs appropriate reports to ensure that productivity, financial, legal, regulatory, and accreditation needs are being met on each shift. Follows up when gaps are identified and promptly escalates concerns.
- Oversees use of automation and technology to maintain equipment and provide a safe and effective work environment. Troubleshoots department automation and complex distribution needs.
- Ensures that department documentation is correct and satisfies all legal, regulatory, and accrediting bodies. Addresses gaps in documentation and escalates concerns to department leaders promptly.
- Participates in the development and implementation of training materials and programs. Trains other team members and helps ensure that orientation, training, education and competency are complete and documented.
- Actively takes part in sharing information in department huddles and team member meetings. Collaborates with department leadership to ensure updates and changes are effectively communicated to all team members. Identifies opportunities to improve team member engagement and culture of safety in the department.
Licensure, Registration, and / or Certification Required :
Licensure (IL only) : Pharmacy Technician or Pharmacy Technician Student; Certification (CPhT) issued by PTCB; State of Wisconsin (registration).
Patient facing teammates may be required to have two certifications : Immunization and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board.
Education Required :
Experience Required :
Knowledge, Skills & Abilities Required :
Physical Requirements and Working Conditions :
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Pay Range
24.85 - $37.30
Our Commitment to You :
Advocate Health offers a comprehensive suite of Total Rewards : benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including :
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About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
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