Cash Applications Representative I

Major Responsibilities:

• Applies all payments received to appropriate patients account. Responsible for the accurate and timely posting of bank lockbox payments, 835 files (new payers added continually), credit card, check payments and Accounting GL Transfers.
• Responsible for the accurate and timely posting of electronic and manual account adjustments. This would include, but not limited to, reviewing requests and adjustment reports to ensure accurate reconciliation.
• Responsible for the accurate and timely posting of non-cash vouchers to appropriate patients’ account.
• Accurately posts all denials and routes to the appropriate party.
• Prepares summary of cash applied for cash balancing.
• Responsible for balancing of batch totals posted to deposited amounts and forward appropriate documents to Reconciliation.
• Responsible for proficient use of Epic, other integrated hardware, and system applications.
• Responsible for the filing and photocopying, and PDF processing of related documents.
• Adheres to established Advocate Aurora Health policies, procedures, guidelines, productivity, quality, and Internal Audit standards.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 1 year of experience in business office or financial experience.

Knowledge, Skills & Abilities Required:

• Ability to operate 10-key calculator, accurately and efficiently.
• Good organizational ability, and communications skills (written and verbal).
• A basic understanding of electronic health record (Epic) with the ability to read, enter and retrieve information from Epic.
• Basic bookkeeping skills and strong mathematics aptitude.
• Ability to demonstrate mathematical and analytical skills.
• Ability to listen to and understand information and ideas presented verbally and in writing.
• Consistently exercises logic and reasoning to assess and resolve problems.
• Combines and organizes information.
• Consistently maintains a professional and approachable demeanor.
• Able to work under pressure in a fast-paced environment.
• Ability to work independently.
• Pays strong attention to detail and maintains high degree of accuracy.
• Successfully alternates between two or more activities or sources of information.
• Accepts responsibility and maintains high level of accountability.
• Strong collaboration skills.

Physical Requirements and Working Conditions:

• Must be able to sit the majority of the workday.
• Occasionally lifts up to 10 lbs.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.