Technical Supervisor Hospital Laboratory

MAJOR RESPONSIBILITIES

• Assumes responsibility for the day-to-day operations of the department including providing work direction, expertise, and guidance to the staff. Oversees the clinical laboratory testing, evaluation of results, and the proficiency of testing.
• Ensures quality, regulatory, accreditation, compliance and competency standards are met. Ensures compliance with current policies, procedures, and standardization and/or consolidation decisions.
• Conducts staff meetings and addresses employee concerns and suggestions and customer service issues. Participates in appropriate projects and committees.
• Coordinates orientation, training, and competency testing of staff and/or students.
• Serves as a resource for internal and external clients as they pertain to the laboratory. Serves as the primary communication link between the department and the manager.
• Assists the manager in the development, implementation, and improvement of laboratory policies, procedures, and processes.
• Complies with the quality plan by implementing and monitoring quality indicators. Reviews laboratory results for quality, accuracy and validity. Documents and implements corrective action as appropriate.
• Establishes, maintains, and reviews the preventative maintenance of all laboratory equipment and directs corrective action. Maintains current knowledge of the integrated computer systems as they relate to the laboratory.
• Serves as a technical resource for staff, and performs, evaluates, and monitors clinical laboratory testing of biological specimens as needed.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification Required: Medical Technologist (MT) or Medical Laboratory Scientist (MLS), ), Histotechnician (HT), or Histotechnologist (HTL).

Education Required: Bachelor’s Degree in Clinical Laboratory Science or related Science

Experience Required: Typically requires 3 years of experience in clinical laboratory testing and providing laboratory services, with experience as a lead or senior level staff.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Leadership experience should include coordination of staff scheduling, workflow, and multiple laboratory functions.
• Must have familiarity with supply ordering and inventory practices.
• Excellent verbal, written and interpersonal communication skills.
• Must be able to multi-task many projects simultaneously.
• Proficient computer skills including experience using Microsoft Office applications or similar products.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand and walk for the majority of the workday.
• May be exposed to mechanical, electrical, chemical, and/or infectious agents.
• Must wear appropriate safety protection, i.e. laboratory coats, gloves, gowns and/or eye protection.
• Must be able to handle stressful situations in a calm and professional manner.
• May be required to travel, therefore may be exposed to inclement weather and adverse road conditions.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.