Manager Patient Services - Operating Room

Manager Patient Services Operating Room

Advocate Sherman Hospital

1425 N Randall Rd

Elgin, IL 60123

Advocate Health Care – Midwest Region

*Comprehensive Relocation Assistance available*

• Job ID # R145053
• Schedule: Full Time
• Hours: Day Position
• Pay Range: $104,104 – $156,208

WHO WE ARE: Advocate Health is the nation’s third largest, nonprofit healthcare enterprise. In December of 2022, four mission driven health systems came together to do more, be better, and go faster to provide equitable care for all in North Carolina, South Carolina, Alabama, Georgia, Illinois, and Wisconsin:

• Atrium Health
• Advocate Health Care
• Aurora Health Care
• Wake Forest University School of Medicine

Together, we operate 68 hospitals and over 1K ambulatory centers. We support the careers of 155K team members, 42K nurses, 21K physicians who care for 6M patients annually. Our combined $6B in community benefits enables us to foster healthier communities.

Come explore the enterprise whose accolades include: “Top Work Places”, “Top 100 Hospitals”, “Best Hospitals for Maternity Care”, “Top Diversity Organization”, “Best Places to work for Women and Diverse Managers”, and “System for Change Award”.

HOW YOU’LL MAKE A DIFFERENCE:

To provide administrative and clinical leadership to plan, coordinate and manage Personnel and resources to provide the highest quality patient care with trained, professional, and competent staff in the most cost-effective manner. To collaborate with physicians and other health care disciplines to assure optimal patient care.

Accountabilities:

• Planning, management, implementation and evaluation of operations/services to ensure quality, efficiency and cost effectiveness.
• Participates in short- and long-term planning. Analyzes and plans for the needs of the area.
• Establishes staffing requirements. Maintains productivity as budgeted. Plans for the appropriate utilization of human resources.
• Monitors quality of patient care and patient satisfaction; oversees implementation of measures to improve both.
• Facilitates care delivery in conjunction with the patient focused model.
• Supports and facilitates case management practice in conjunction with Advocate Sherman protocols.
• Develops and implements policies and procedures to assure effective and efficient operations consistent with Advocate Sherman philosophy, policies, and procedures.
• Ensures compliance with all regulatory agency standards, i.e., federal, state, city, IDPH and all hospital policies and procedures.
• Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives.
• Develops and incorporates Performance Improvement projects.
• Ensures that standards of practice are developed, implemented, and evaluated in conjunction with monitoring and evaluation activities within the area. Conducts special projects and studies related to area activities, goals or objectives. Assumes 24-hour responsibility for assigned areas of operation. Assumes responsibility for divisional coverage as necessary.
• Preparation and administration of budgets to ensure adequate personnel, Facilities, and supplies.
• Plans and administers an annual budget, and monitors budgetary expenditures, reports and justifies variances on an ongoing basis.
• Assures efficient utilization of supplies maintained in the area.
• Identifies inventory levels and costs of supplies maintained in the area.
• Develops new and expanding program proposals with cost/budget implications.
• Completes forecasting for upcoming and long-term budgets.
• Develops major equipment purchase proposals.
• Assists with the development of feasibility studies.
• Responsible for the selection, development, motivation and evaluation of staff.
• Recruits, selects, mentors and motivates direct reports to achieve departmental, professional and personal goals and objectives. Facilitates peer interview process.
• Ensures that all staff are evaluated and performance reviews are completed in a timely manner.
• Coordinates recruitment activities. Facilitate and promote retention strategies.
• Assesses educational needs of the staff and facilities education opportunities.
• Assists individuals with identifying professional goals and provides opportunities to achieve those goals.
• Ensures an adequate orientation program for staff.
• Implements and coordinates disciplinary procedures.
• Monitors and facilitates the resolution of performance and/or other employee relations issues.
• Facilitates staff meetings relating to unit, divisional, hospital and corporate activities.
• Maintenance of effective working relationships with internal and external contacts.
• Collaborates with physicians, leadership and other health care professionals to assure delivery of quality care, patient satisfaction and continual use of area service.
• Actively participates in hospital committees and projects ( PI projects, hospital projects, etc.)
• Networks with peers to assure that administrative and clinical standards integrate with department and hospital services.
• Networks with professionals at other health care facilities for clinical standards.
• Coordinates activities with various other hospital departments to ensure patient satisfaction as well as cost-effectiveness.
• Responsible for personal and professional growth and development.
• Maintains knowledge of current standards of care via literature, educational events, internal and external resources and internal/external networking.
• Maintains memberships in professional and community organizations.
• Participates in activities to enhance professional growth by involvement in professional organizations and continuing education.

WHAT YOU WILL NEED:

Education:

• Bachelors Degree in Nursing Required

Certification/License:

• RN Licensure in State of Illinois.

Experience:

• 5 years clinical experience
• 2 years of previous management experience preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate’s job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Taking care of our team members and leaders is a top priority. We strive to develop and maintain an inclusive culture where everyone feels welcome, valued, and thrives. Supporting careers and professional development is one facet of caring for our leaders through structured leadership onboarding, enhanced tuition reimbursement, progressive developmental programs, succession planning and mentoring performance excellence. Competitive compensation, eligible annual incentive plans and comprehensive health care packages are top of mind to care for your financial health and well-being. If needed, our comprehensive relocation package helps get you here.