What are the responsibilities and job description for the Patient Service Representative position at Advocate Health Care?
Company Description
Advocate Health Care is a part of Advocate Health, the third-largest nonprofit integrated health system in the U.S. Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies. The organization is committed to providing equitable care for all and offers one of the nation's largest graduate medical education programs.
Role Description
This is a full-time on-site role for a Patient Service Representative at Advocate Health Care in Oak Lawn, IL. The Patient Service Representative will be responsible for appointment scheduling, phone etiquette, insurance verification, medical terminology, and medical office tasks. The role involves interacting with patients, scheduling appointments, verifying insurance coverage, and using medical terminology in daily tasks.
Qualifications
- Appointment Scheduling and Phone Etiquette skills
- Insurance Verification and Medical Terminology knowledge
- Experience in a Medical Office setting
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of electronic health records (EHR) systems
- High school diploma or equivalent required; associate's degree preferred