What are the responsibilities and job description for the Patient Service Representative position at Advocate Health Care?
Company Description
Advocate Health Care, part of Advocate Health, is a nationally recognized leader in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients across locations in Illinois, the Carolinas, Georgia, Alabama, and Wisconsin. The organization employs nearly 150,000 team members across 68 hospitals and over 1,000 care locations. Committed to equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits and is actively engaged in hundreds of clinical trials and research studies.
Role Description
This is a full-time on-site role for a Patient Service Representative located in Barrington, IL. The Patient Service Representative will be responsible for appointment scheduling, phone etiquette, insurance verification, and understanding medical terminology. They will also handle tasks related to the medical office, including managing patient records and coordinating with medical staff to ensure smooth operations.
Qualifications
- Appointment Scheduling and Phone Etiquette skills
- Experience with Insurance Verification
- Knowledge of Medical Terminology
- Competence in managing tasks in a Medical Office setting
- Strong communication and interpersonal skills
- Ability to work effectively in a team-oriented environment
- Previous experience in healthcare or a related field is a plus
- High School diploma or equivalent required; additional education or certification in healthcare administration is beneficial
Salary : $5
