What are the responsibilities and job description for the Courier: Float position at Advocate Health?
Major Responsibilities
- Transports and delivers medical specimens, materials, laboratory results, mail, and supplies to clients using proper procedures and safety precautions.
- Ensures that all specimens are properly collected, stored, transported and then delivered throughout the route, while keeping specimen integrity and meeting critical hospital turnaround times.
- Pickups and delivers to designated route. Ensures adherence to assigned courier schedule, assuming responsibility for additions to schedule as directed.
- Communicates regularly with the dispatch team in ensuring all additions for will call services are completed and in providing information on completed supply deliveries.
- Documents completed supply deliveries and any other information for quality assurance/improvement according to established protocol.
- Assists in result sorting and resolves any issues with ensuring a timely delivery of results.
- Acts in a prompt, friendly, and professional manner and maintains good relations with laboratory clients.
- Maintains scheduled maintenance, clean appearance and upkeep of vehicle.
- Assists in improving the quality and efficiency of laboratory procedures and workflow processes, and makes adjustments as necessary.
- A valid drivers license issued by the Division of Motor Vehicles.
- No Formal Education.
- No experience required.
- Driving record must meet Aurora fleet safety standards
- Demonstrated ability to effectively communicate with a variety of clients and staff.
- Excellent customer service and communication skills.
- Familiarity with local area streets and addresses, with the ability to navigate and read maps and/or directions.
- Must be able to work independently with minimal supervision.
- Must be detail oriented with the ability to multi-task.
- Basic computer skills.
- Must be able to sit, stand, walk, and get in and out of a vehicle for the majority of the workday. Must be able to bend and stoop throughout the workday.
- Frequently lifts and carries up to 10 lbs.; occasionally will be required to lift and carry up to 50 lbs.
- Occasionally push/pull a 4-wheeled cart with up to 30 lbs. of force; frequently push/pull a 2-wheeled hand truck with up to 50 lbs. of force.
- Occasionally will be required to reach overhead during the course of daily activities.
- Must have the ability to work a flexible schedule that may include alternate/ multiple site assignments and weekends.
- Position requires extensive travel, will be exposed to severe road and weather hazards.
- Must have the ability to handle stressful situations in a calm and professional manner.
- Will be exposed to potentially hazardous and/or infectious materials; therefore, protective clothing and equipment must be worn as necessary.
- Operates all equipment necessary to perform the job.
