What are the responsibilities and job description for the Phlebotomist - Outpatient position at Advocate Health?
Major Responsibilities
- Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
- Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol.
- Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol.
- Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures.
- Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment.
- Accepts specimens from a variety of internal and external customers. Receives and sorts specimens.
- Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol. Runs quality control checks. Takes appropriate action to notify providers of stat, critical and other abnormal results as defined by policy and procedure.
- Performs laboratory result entry in the computer system.
- Performs internal and external proficiency testing in the same manner as patient samples. Reviews various pending and management reports. Generates and distributes reports.
- Instructs employees and students in phlebotomy, data entry and specimen processing functions.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
- n/a
- High school diploma or equivalent
- 1 year phlebotomy experience, preferred
- Demonstrates knowledge and experience in phlebotomy or related laboratory function.
- Basic computer skills including experience using computer software applications.
- Keyboarding and typing skills.
- Excellent verbal and written communication skills. Good listening skills.
- Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
- Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
- Operates all equipment necessary to perform the job.
- Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
- Must be able to sit, stand, walk and bend the majority of the workday.
- May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
- Will be exposed to human blood and body fluids.
- Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
