Veteran Outreach Specialist

Advocate Program, Inc. Overview

Advocate Program, Inc. is a multi-faceted community agency whose mission is to facilitate social change and enhance public safety through leadership, research, education, supervision, and services, utilizing best and evidence-based practices.

The Advocate Program, Inc. is a private, not-for-profit, 501 c (3) justice agency that offers probation, diversion, community service, DUI and traffic programs, domestic violence programs, substance abuse and mental health evaluations and treatment to court-ordered individuals. It has expanded to work with juveniles and families in the juvenile justice field, families impacted by family conflict and violence, and homeless veterans and their families.

Responsibilities:

♦ Conducts one-on-one and community Veterans Supportive Services outreach efforts to identify and screen low-income veterans and their family members who are currently homeless or at risk of becoming homelessness, as required (including weekends and evenings, as necessary).

♦ Carries out LINKAGE / referral activities “on the spot” to address the priorities identified by low-income veterans and their families at risk of homelessness.

♦ Works as an extension of the Veterans Supportive Services Case Management team, as necessary, to respond to, and meet with SSVF participants in community settings when necessary to facilitate the intake, referral and follow up processes.

♦ Travels within Tri County. Mileage is reimbursed.

♦ Participates in in-service training as needed to develop and/or enhance the knowledge, skills and abilities of the Veteran Outreach Specialist.

♦ Miscellaneous Duties assigned by Supervisor

Requirements:

Willingness and ability to learn human services skills; knowledge, experience and desire to aid veterans / active duty members and members of their family. Comprehensive training will be provided to motivated applicant.

EDUCATION and/or EXPERIENCE

Demonstrated ability to learn human services skills and knowledge as well as motivation to aid fellow veterans and their families is required. Comprehensive training will be provided to motivated applicant.

COMMUNICATIONS AND INTERPERSONAL SKILLS

Must have excellent interpersonal skills coupled with excellent oral and written communication skills. Flexible approach to working hours is mandatory, as it impacts ability to attend outreach events, and the ability to meet with family members and veterans after normal business hours.

LANGUAGE SKILLS

Ability to read, analyze and interpret program procedures, outreach protocols and related policies. Ability to write reports, correspondence, and assist team in outreach tools development. Ability to effectively present information and respond to questions about the Veterans Supportive Services Program from groups of managers, clients, customers, and the general public. Ability to communicate in Spanish is highly recommended.

TECHNICAL SKILLS

Must have demonstrated skills in the MS Office 2000 Suite or higher (includes WORD, EXCEL, POWERPOINT, EMAIL OUTLOOK or EMAIL EXCHANGE) and Internet Explorer.

• Ability to use or is familiar with web based social networking tools such as Facebook, Twitter, etc.

• Additional knowledge in the following is ideal, but not required: Adobe Acrobat for PDF creation; Document Scanning;

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. CERTIFICATES, LICENSES, REGISTRATIONS Must possess a valid Florida driver’s license.

Physical Demands & Working Conditions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The employee performs work in a normal office setting within a reasonable environment. While performing the duties of this job, the employee may be required to perform local and non-local travel.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Do you have previous experience with veterans or the homeless?

Ability to Commute:

• Fort Lauderdale, FL 33301 (Required)

Ability to Relocate:

• Fort Lauderdale, FL 33301: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $50,000