What are the responsibilities and job description for the Medical Front Desk position at Advocate Radiation Oncology?
About us
Advocate Radiation Oncology is a physician owned private practice in Florida with various locations.
Advocate Radiation Oncology is looking for a Front Desk to join one of our two medical offices in the Bonita and Naples area.
As a Front Desk, you will be responsible for the customer experience. We are looking for someone who is passionate about helping people.
QUALIFICATIONS:
- High school diploma or equivalent required.
- Strong phone skills and customer service experience.
- Ability to multitask and stay organized with a high degree of accuracy.
- Knowledge of medical terminology and HIPAA laws required.
JOB RESPONSIBILITIES:
- Greeting patients, scheduling appointments, and collecting copays and patient payments.
- Documenting patient information using our EMR system.
- Communicating with patients via phone, email, and in-person regarding their visit with our doctor and any issues that need to be addressed first before making any decisions about their condition or treatment options.
- Reviewing patient histories, charts, and discussing concerns with patients and directing inquiries to the appropriate channel.
- Collecting copays and other payments from patients during their visit with our doctor.
Pay rate commensurate with experience.
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Ob/Gyn
- Radiology
- Surgery
Schedule:
- Monday to Friday
- No weekends
Experience:
- Medical terminology: 1 year (Required)
- Medical office: 1 year (Required)
- EMR systems: 1 year (Required)
License/Certification:
- Certified Medical Assistant (Preferred)
Work Location: In person
Salary : $19
