What are the responsibilities and job description for the Administrative Supervisor, Clinical Services position at Advocates?
About the Role
">The Individual Supports (IS) Program Manager plays a critical role in the administration and management of the clinical and business operations of the Individual Support Program. This role requires strong leadership, communication, and organizational skills, as well as the ability to multitask and prioritize responsibilities.
">Key Accountabilities
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- Oversee the daily operations of the IS program, including monitoring schedules, completing administrative tasks, and coordinating events. ">
- Supervise and manage a team of IS employees, providing guidance and support to ensure the success of the program. ">
- Develop and implement effective strategies to improve program outcomes and customer satisfaction. ">
- Collaborate with the Administrative Director to manage administrative processes and requirements. ">
- Communicate effectively with individuals and families to understand their needs and preferences. ">
- Monitor and report on program metrics and outcomes to inform future planning and decision-making. ">
- Stay up-to-date with industry trends and best practices to continuously improve the quality of services provided. ">
Requirements
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- Bachelor's Degree in a relevant field, such as Social Work, Psychology, or Business Administration. ">
- Minimum 2 years of experience in a supervisory or management role. ">
- Proven track record of improving program outcomes and customer satisfaction. ">
- Strong leadership and communication skills. ">
- Ability to multitask and prioritize responsibilities. ">
- Excellent problem-solving and analytical skills. ">
- Experience working with diverse populations and cultures. ">
What We Offer
">Advocates offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as retirement savings options and paid time off.
">Join Our Team!
