What are the responsibilities and job description for the Program Administrator - IS Program position at Advocates?
Job Overview
">The Individual Supports (IS) Program Manager oversees the administration and management of the clinical and business operations of the Individual Support Program. This role requires strong leadership and communication skills, as well as the ability to multitask and prioritize responsibilities.
">Key Responsibilities
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- Supervise and manage a team of IS employees, providing guidance and support to ensure the success of the program. ">
- Develop and implement effective strategies to improve program outcomes and customer satisfaction. ">
- Collaborate with the Administrative Director to manage administrative processes and requirements. ">
- Provide ongoing coaching and feedback to staff to enhance their skills and performance. ">
- Ensure compliance with agency policies, regulations, and accreditation standards. ">
- Develop and maintain relationships with key stakeholders, including staff, managers, providers, vendors, and funding sources. ">
- Manage the day-to-day operations of the IS program, including monitoring schedules, completing administrative tasks, and coordinating events. ">
- Communicate effectively with individuals and families to understand their needs and preferences. ">
- Monitor and report on program metrics and outcomes to inform future planning and decision-making. ">
- Stay up-to-date with industry trends and best practices to continuously improve the quality of services provided. ">
Requirements
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- Bachelor's Degree in a relevant field, such as Social Work, Psychology, or Business Administration. ">
- Minimum 2 years of experience in a supervisory or management role. ">
- Proven track record of improving program outcomes and customer satisfaction. ">
- Strong leadership and communication skills. ">
- Ability to multitask and prioritize responsibilities. ">
- Excellent problem-solving and analytical skills. ">
- Experience working with diverse populations and cultures. ">
Why Join Our Team?
">Advocates is committed to creating a work environment that is inclusive, supportive, and respectful of all staff members. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth and development.
">Apply Now!
