What are the responsibilities and job description for the Patient Service Representative position at Advocatia?
About Advocatia:
Advocatia connects the uninsured to coverage through technology and service offerings. We are a missioned-based company helping hospitals streamline their screening and enrollment processes to help the uninsured and underinsured community gain coverage.
Hospital Enrollment Specialist:
This job may be right for you if you are passionate about helping people. Hospital Enrollment Specialists work with patients inside and outside the hospital. This includes phone calls and in-person meetings.
Required Qualifications:
- Passionate about assisting the uninsured and underinsured community
- 1 years of customer service experience
- Strong attention to detail
- Comfortable communicating via telephone, email and in-person
- Flexibility in a changing working environment
- Proficiency in Microsoft Office and Google G-suite
- Ability to learn a variety of new technologies
Preferred Qualifications:
- Medicaid process experience
- Healthcare experience
- Customer Service experience
Job Requirements and duties:
- Routine calls to patients
- Meetings with patients at hospitals
Job Type: Full-time
Schedule:
- Business hours Monday-Friday
- 2-3 Saturday mornings each month
Work Setting:
- Hybrid Remote in Kankakee
Education:
- High School or equivalent (Required)
Experience:
- Medicaid: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- Holidays
- Monday to Friday
- Rotating weekends
Work Location: Hybrid remote in Kankakee, IL
Salary : $16 - $20