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Associate Vice President, Advancement Services

Advserv
Palo Alto, CA Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/8/2025

Associate Vice President, Advancement Services

Main focus : The Associate Vice President for Advancement Services is a strategic leader who drives LPFCH's data strategy, prospect development, gift administration, and CRM implementation to advance fundraising success. This role blends technical expertise, strategic vision, and collaboration to unify stakeholders around data-driven solutions.

Location

Palo Alto, CA (hybrid); the successful candidate for this role will be based in the Bay Area.

ABOUT THE FOUNDATION

The Lucile Packard Foundation for Children's Health, in partnership with Stanford Medicine and Lucile Packard Children's Hospital, unlocks philanthropy to transform health for children and families in Northern California – and around the world. Through fundraising and grantmaking, the Foundation drives scientific research, innovation, and policy change that will improve care, advance cures, and reform healthcare systems for this and future generations.

WHAT YOU'LL DO

The Associate Vice President for Advancement Services ("AVP") is a strategic leader with the ability to envision, implement, and steward a thoughtful approach to information management, prospect development, gift administration, and process improvement in support of LPFCH's growth. Key elements of this role will be to lead the Foundation's enterprise data strategy to unite LPFCH around a shared vision for data, optimize the role of prospect research and development to facilitate donor and prospect engagement, optimize gift administration and fund management, and drive the work of Advancement Services as a key partner to help LPFCH achieve its fundraising goals. The Foundation will be starting a CRM conversion in the next year, and the AVP will play a critical role in leading the implementation of the new CRM. This role requires a combination of technical skill, strategic vision, and emotional intelligence – the AVP will regularly interface with colleagues across the Foundation to achieve buy-in for new solutions.

The AVP for Advancement Services will oversee the prospect development, data and reporting and gift administration teams and will report to the Special Advisor to the CEO. The AVP will maintain mutually respected relationships with staff across the foundation and with colleagues at Stanford University and Lucile Packard Children's Hospital Stanford to understand priorities and policies, identify challenges and socialize new business practices, reports, and tools.

The compensation range for the Associate Vice President role is $230k-$250k annually.

For candidates who far exceed requirements in experience leading teams as well as fundraising operations, information management and business intelligence and who bring significant senior leadership experience, the title of Vice President will be considered. The compensation range for the Vice President position would be $270k–$290k.

YOU'LL BE RESPONSIBLE FOR...

Leadership and Strategic Direction

  • Provides strategic leadership in identifying LPFCH's information needs, defining appropriate solutions and developing plans for implementation.
  • Leads the development of strong data governance practices and policies.
  • Develops the strategy to convert data into actionable business intelligence through a comprehensive understanding of development vision and values.
  • Leverages the opportunity of a system conversion to implement system improvements and standardizations to facilitate full utilization of CRM.
  • Helps direct the utilization of prospect research and predictive modeling to optimize portfolios and engagement of prospects, with a focus on highest value prospects.
  • Provides vision and practical guidance to optimize productivity and effectiveness of gift administration and fund management business processes.
  • Implements a solutions-oriented team culture that seeks continuous improvement.
  • Creates strong working relationships and regular cadence of communication / meetings with key internal stakeholders.
  • Creates strong working relationships with external partners at Stanford University and Lucile Packard Children's Hospital to facilitate unique gift and fund situations and to ensure our reporting is meeting partner business needs.

Reporting, Information Management, and Business Process Design

  • Develops streamlined business processes to increase the efficiency and accuracy of development workflows, including gift processing, prospect management, revenue / cash forecasting, and report development, in alignment with fundraising strategy.
  • Works closely with fundraising and partner teams to ensure that gift administration and data policies support fundraising strategy and priorities.
  • Translates between fundraising teams, partner teams and data teams and technical and non-technical users to define a shared vision and common understanding and drive collaboration.
  • Provides analysis of data and reports to assist leaders in understanding results and trends and to inform business decisions.
  • Regularly solicits feedback from stakeholders to ensure tools, resources, and reports continue to meet each team's needs.
  • Evaluates and utilizes resources to build scalability, capacity and redundancy to support future growth and minimize key person risk.
  • Utilizes a risk-based approach to analyzing challenges.
  • Drives data and reporting integrity by supporting effective internal controls.
  • Participates in ensuring foundation-wide HIPAA compliance.

    • Management

  • Manages gift administration, data and reporting and prospect development teams, including hiring, training, coaching, providing feedback and professional development.
  • Promotes the work of the Advancement Services teams and aligns team goals to overall foundation priorities to create a clear sightline to value for all Advancement Services team members.
  • Serves as a member of the Gift Acceptance Committee.

    • YOU MUST HAVE...

  • Bachelor's degree or an equivalent combination of education, training, and work experience suitable for the position.
  • 10 years of experience working in fundraising operations, information management and / or business intelligence, preferably in a large nonprofit organization or academic medical center which focuses on principal and major gift fundraising.
  • Experience leading a CRM conversion strongly preferred.
  • 4 years' experience managing and leading a team, including mentoring and developing staff, including managing remote teams.
  • Experience driving an enterprise-wide data strategy.
  • Experience managing teams through change and driving organization-wide culture.
  • Experience developing (or managing a team to develop) creative data outputs including dashboards and visual reports, bringing data together from multiple sources.
  • Ability to translate complex analytical concepts in easily understandable terms.
  • Experience with process documentation and workflow optimization.
  • Strong analytical skills, organizational skills, and attention to detail; ability to handle multiple projects.
  • High degree of professionalism; excellent written and communication skills, flexibility, a strong initiative and work ethic, commitment to problem solving and the genuine respect of and for colleagues at all levels.

    • IT'S AN ADDED PLUS IF YOU HAVE EXPERIENCE WITH

  • Experience working with PHI / PII, and managing information in line with HIPAA.
  • Experience with Blackbaud's Raiser's Edge.

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    Salary : $230,000 - $250,000

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