What are the responsibilities and job description for the Bilingual Auto Mechanical Claims Adjuster position at Aegis Administration?
Company Overview
Aegis Administration is a leading administrator in the home and vehicle service contract industry.
Summary
As a Bilingual Auto Mechanical Claims Adjuster at Aegis Administration, you will be responsible for evaluating automotive claims and providing accurate assessments to support our warranty services. This role is vital in maintaining our reputation for quality and reliability while ensuring customer satisfaction.
Responsibilities
- Conduct thorough evaluations of automotive claims to determine the extent of damage and necessary repairs.
- Utilize auto estimating software to provide accurate cost assessments for repairs.
- Analyze vehicle condition reports and documentation to support claim decisions.
- Negotiate with repair shops and service providers to ensure fair pricing and quality work.
- Collaborate with underwriting teams to assess risk factors associated with claims.
- Maintain detailed records of appraisals, communications, and decisions made during the appraisal process.
- Provide excellent customer service by addressing client inquiries and concerns regarding their claims.
- Stay updated on industry trends, automotive technology, and repair practices.
Qualifications
- Proven experience in automotive repair or a strong understanding of vehicle systems.
- Bilingual (English / Spanish) REQUIRED
- Strong mechanical knowledge related to various automotive makes and models.
- Effective negotiation skills to work with service providers on pricing and repairs.
- Familiarity with underwriting processes is a plus but not required.
- Experience in auto service management is beneficial but not mandatory.
- Ability to communicate clearly with clients and team members regarding technical information.
- Detail-oriented with strong organizational skills.
If you are passionate about the automotive industry and possess the skills needed to evaluate claims effectively, we invite you to apply today and become a valued member of our team at Aegis Administration.
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $22 - $30
