What are the responsibilities and job description for the Claims Adjuster position at Aegis Home Protection?
Aegis Administration is a leading administrative services company that specializes in providing top-notch support for claims management. We are committed to delivering exceptional service to our clients, and we are currently seeking a highly motivated and customer-oriented Bilingual Claims Representative to join our dynamic team.
As a Claims Adjuster, you will be a critical part of our claims management team, responsible for providing efficient, accurate, and professional support to our clients. Your primary responsibilities will include:
Responsibilities:
· Process and manage insurance claims in a timely and accurate manner.
· Communicate with policyholders, claimants, and other stakeholders to gather information and clarify details.
· Investigate and assess claims to determine their validity and eligibility.
· Handle claim inquiries, provide information, and address customer concerns effectively.
· Maintain detailed records and documentation of all claim transactions.
· Collaborate with colleagues, supervisors, and other departments to resolve complex claim issues.
· Ensure compliance with all relevant regulations and company policies.
· Utilize computer systems and software to manage claims data efficiently.
Qualifications
- High school diploma or equivalent; bachelor’s degree preferred.
- Previous experience in claims processing or a related field is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Attention to detail and a commitment to accuracy.
- Proficient in the use of computer applications and software.
- Knowledge of insurance regulations and practices is an asset.
- Customer service-oriented mindset.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Prescription drug insurance
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Claims: 3 years (Required)
Work Location: In person
Salary : $25 - $30