Quality Manager

The Quality Manager in our automotive facility plays a vital role in ensuring that our products meet the highest quality standards and customer requirements. You will be responsible for implementing and managing the quality management system, overseeing inspection and testing processes, and driving continuous improvement initiatives. As the Quality Manager, you will collaborate with cross-functional teams to address quality issues, develop corrective actions, and support the organization's commitment to excellence in product quality and customer satisfaction.

Key Responsibilities:

Quality Management System:

• Develop, implement, and maintain the Quality Management System (QMS) to comply with industry standards and customer expectations.
• Ensure adherence to ISO/TS/IATF quality standards and lead efforts to achieve and maintain relevant certifications.

Quality Inspection and Testing:

• Oversee quality inspection processes for incoming materials, in-process manufacturing, and final product evaluation.
• Implement robust testing procedures to ensure compliance with product specifications and regulatory requirements.

Root Cause Analysis and Corrective Actions:

• Lead root cause analysis investigations for quality issues and non-conformances, initiating appropriate corrective and preventive actions.
• Work collaboratively with cross-functional teams to implement sustainable solutions.

Continuous Improvement:

• Drive a culture of continuous improvement by promoting Lean Six Sigma principles and facilitating improvement projects.
• Identify opportunities to enhance quality processes, reduce defects, and improve overall product performance.

Supplier Quality Management:

• Collaborate with the procurement team to assess and monitor supplier quality performance.
• Establish supplier quality requirements and conduct audits, as necessary.

Quality Training and Development:

• Provide training and guidance to employees on quality-related topics, ensuring a clear understanding of quality standards and processes.

Customer Complaint Management:

• Oversee the handling of customer complaints, investigating root causes, and implementing corrective actions to prevent recurrence.
• Maintain effective communication with customers to address their concerns promptly.

Quality Metrics and Reporting:

• Establish and monitor key quality metrics to evaluate the effectiveness of the QMS and drive improvement initiatives.
• Prepare and present quality reports to management and other stakeholders.

Regulatory Compliance:

• Stay updated with industry regulations and standards to ensure the organization's compliance with all relevant quality requirements.

Requirements:

• Bachelor's degree in Engineering, Quality Management, or a related field.
• Proven experience (minimum 5 years) in quality management, preferably in the automotive industry.
• In-depth knowledge of quality management systems, ISO/TS/IATF standards, and regulatory requirements.
• Strong problem-solving skills and experience with root cause analysis and corrective actions.
• Experience in leading continuous improvement initiatives using Lean Six Sigma methodologies.
• Excellent communication and leadership skills with the ability to collaborate effectively with cross-functional teams.
• Familiarity with supplier quality management and supplier auditing processes.
• Understanding of automotive-specific quality standards and requirements (e.g., PPAP, APQP, FMEA) is a plus.
• Demonstrated commitment to delivering exceptional product quality and customer satisfaction.

You should be proficient in:

• Advanced Product Quality Planning (APQP)
• PPAP Process Experience