Medical Receptionist

**The Medical Receptionist will provide excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients according to

established office protocols; assisting patients/clients with forms.

JOB DUTIES:

· Performs day to day administrative functions and general office duties including but not limited to copying, faxing, filing, answering phones and data entry

· Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors to appropriate person or department(s).

· Schedules patient flow to clinic based on predetermined appointment arrangements to allow the practice to serve an adequate number of patients as established by grant requirements.

· When scheduling appointment, carefully screens patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at time of visit.

· Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to the practice policies and HIPAA requirements.

· Maintains patient waiting areas, office files and front desk areas in a manner that is organized and neat.

· Informs patient of any existing balance noted in computer and request patient be prepare for any payment due at time of visit.

· Verity’s method of payment for service and collects data and or payment as appropriate.

· Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to the office manager

· Performs other duties as may be required.

JOB REQUIREMENTS

Education and/or Experience

· High School Diploma or GED

· Prior administrative and clerical experience in clinical setting highly preferred

· Familiar with medical terminology

Required Knowledge, Skills and Abilities

· Bilingual

· Good organizing, coordination and office skills

· Customer service orientation and good phone etiquettes

· Computer literate; knowledge and skill in the operation of computer systems and applications (medical software e.g. ECW/Medisoft and productivity software e.g. MS Office)

DISCLAIMER

The duties and responsibilities, qualifications, physical conditions and other statements contained herein represent the current general nature of the job described, and are subject to change at any time, with or without notice. This job description does not limit in any way the assignments that may be given to an employee in the job, and employees are expected to perform any and all duties assigned by their supervisor willingly and without reservation.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Have you ever worked for Aegis Medical Group and/or Lakeview Healthcare System?

Ability to Commute:

• Leesburg, FL 34748 (Required)

Ability to Relocate:

• Leesburg, FL 34748: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17