What are the responsibilities and job description for the Field Service Technician position at Aegis Sortation?
Title : Field Service Technician
Shift : Days, with on call duty
Travel : Regional
As a Field Service / Maintenance Technician, you will play a crucial role in installing and maintaining our equipment both at our customer sites in the Phoenix region. This position requires a strong combination of customer service, electrical, and mechanical aptitude. The position will be based at a customer site in the Goodyear area and travel to various customer sites in the region will be required. We encourage you to apply if you are detail-oriented, enjoy problem-solving, and have a passion for proactively ensuring high reliability operations and generally just making it better!
Key Responsibilities :
- Troubleshooting and Maintenance : Diagnose and resolve technical issues related to installed systems. Perform routine maintenance and inspections to ensure optimal system performance.
- Installation and Commissioning : Execute installations of complex electrical and mechanical systems at customer job sites. Ensure all installations meet technical standards and customer requirements.
- Prototype Construction : Work closely with Engineering and R&D teams to assemble, test, and refine prototypes. Provide feedback and contribute to the improvement of designs based on practical installation experiences.
- Documentation and Reporting : Maintain detailed records of installations, modifications, and maintenance activities. Generate comprehensive reports for both internal use and customer documentation. Knowledge of CMMS systems a plus.
- Travel Requirement : Travel to customer locations within the region for installations and service calls. Flexibility in travel schedule is required based on project timelines and customer needs.
- Collaboration : Collaborate effectively with engineers, project managers, and other team members to achieve project goals and deadlines. Communicate regularly to provide updates on project statuses and technical issues.
- On-Call : Willingness to have 24 / 7 availability for emergency repairs when needed..
Qualifications :