National Account Executive (Data Center)

Job Posting End Date

04-01-2025

Please note the job posting will close on the day before the posting end date

Job Summary

The National Account Executive (NAE) is responsible for the retention, expansion, and overall satisfaction of National Account customers, the Company largest source of electric revenue, across the company's 11-state service territory. An NAE must have a mindset which includes an Economic and Business Development focus and approach to Customer Service. The NAE will proactively manage and be ultimately responsible for the development and successful implementation of strategic programs and offerings, developing new business, providing exceptional customer service, contract development and negotiation, and building long-term business relationships / partnerships with executive level decision makers within the data center industry. The NAE will interface with engineers, account managers and representatives within the Customer Services group as well as the leadership within the Customer Services Management and various AEP and Operating Company departments to meet stated goals and objectives.

Job Description

ESSENTIAL JOB FUNCTIONS:

• Must have experience working within the data center industry or with data center customers/companies.
• Establish and maintain high-level relationships with key decision makers within the National Account entities. Is responsible for the retention, expansion, and overall satisfaction of that client base.
• Provide a, single, point-of-contact within the AEP organization to resolve critical issues with key decision makers within the National Account entities.
• Proactively manage and be ultimately responsible for the development and successful implementation of strategic programs and offerings, developing new business, providing exceptional customer service, contract development and negotiation, building long-term business relationships with executive level decision makers, new service issues, and various account management initiatives.
• Interface with engineers, account managers and representatives within the Customer Services organization as well as Customer Services Management and various AEP and operating company business units to meet stated goals and objectives. Although this list is not all-inclusive, it should provide a general understanding of the NAE role and responsibilities.
• Develop strategies to market a variety of products and services to AEP customers in various National Account customer locations.
• Develop a program of work to conduct marketing outreach to these customers, including prioritization of outreach, key targets for the various services and product offerings, value propositions, etc.
• Work with and engage the operating companies leadership (at the executive, regulatory, & customer service level) with various issues that may affect the National Account entities we currently serve.
• Promote and support operating company Energy Efficiency/Demand Response programs system wide to National Account entities we currently serve.

MINIMUM REQUIREMENTS:

Education:

• Bachelor of Science degree in engineering, engineering technology or business administration.

Work Experience:

• 5 years of field customer relations experience, technical knowledge in energy, industrial or commercial technologies, particularly data centers.

OTHER REQUIREMENTS:

• Physical demand level is Sedentary

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Compensation Data

Compensation Grade:

SP20-010

Compensation Range:

$132,562.00-172,331.00 USD

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Salary : $132,562 - $172,331