Captain

AEPS provides facilities support and security services for government and commercial customers. 
 
 The company is a woman-owned small business that is dedicated to the highest professional standards with the passion to raise those standards through attention to detail, experience, knowledge, proper training, and education.

Job Description

The Captain provides support to PSOs and the CM and performs a wide variety of complex and confidential related tasks to ensure efficient operations and high-quality armed security services are being provided to the government. This includes providing supervisory support of the AEPS guard force with special emphasis focused on ensuring 100% post coverage and compliance with the contract statement of work (SOW), established AEPS’ and FPS’ policies and procedures (to include FPS Smartbook).

1. Meet and maintain all personal certifications, training, qualifications, state licensing and contractual requirements to work on the FPS contract
2. Oversee and supervise armed PSOs; provide guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
3. Supervise PSOs; Mentor, train, coach and counsel to ensure certifications and duty performance meet contract requirements. 
4. Ensure all PSOs meet contract requirements in their areas of operational control (Certification cards are on person and current when on duty as PSO, uniform and appearance, customer service, access control and screening operations are conducted thoroughly and efficiently IAW contract training requirements, etc.).
5. Ensure to properly utilize all available PSOs for proper staffing sufficient to meet contract requirements and to minimize/eliminate any open post(s) and overtime.
6. Complete reporting, conduct training, and conduct audits in accordance with FPS requirements.   
7. Ensure PSOs have all required company issued uniforms and equipment; ensure PSOs uniforms and equipment are clean, serviceable and present a professional appearance. 
8. Other tasks and duties as assigned.

 Working Conditions

The Captain position requires indoor/outdoor work in geographically dispersed government facilities, driving company vehicle to and from assigned government facilities/posts.  The Captain’s duty will include standing post as required, performing duty outside in the elements including harsh winter and summer weather.   Duty hours are determined by the CM and may change based on AEPS/FPS taskers and current operational missions.   Due to the nature of the position and requirements of the job, working a flexible hour /shift schedule is not authorized for this position. Must be available to work all scheduled shifts and be available to work on short notice.  

 Skills

1. Computer and Software Programs- ability to use a computer, Microsoft Office. applications, databases and web-based applications (Word, Excel, Outlook, Goggle Calendar)
2. Honesty/Integrity - ability to be truthful and be seen as credible in the workplace
3. Communication- ability to communicate orally and in writing, excellent grammatical ability and strong interpersonal communication skills
4. Decision Making - ability to make critical decisions while following AEPS company procedures
5. Service Oriented - ability to address the needs of staff, clients, visitors and vendors while displaying / demonstrating a professional demeanor (actions and words)
6. Autonomy - ability to work independently with minimal supervision
7. Detail Oriented - ability to pay attention to details of multiple projects or tasks
8. Confidentiality- ability to not disclose sensitive information concerning PSOs, supervisors or any conversations between Management outside of the Management Team
9. Organized – ability to develop and follow a systematic method of performing a task
10. Relationship Building - ability to effectively build positive relationships with Management Team, Trainers, PSOs, FPS Inspectors, visitors, clients and vendors
11. Working Under Pressure - ability to complete assigned tasks under stressful situations
12. Flexibility- ability to work with frequent interruptions and changes in priorities

Benefits

AEPS recognizes the continuous effort our teams put forth on a regular basis while maintaining both professional and personal obligations.
 
 That is why we offer our regular AEPS Employees Comprehensive Benefits & Rewards Programs such as:
 -Medical Insurance & Prescription Drug -Insurance Coverage
 -Dental Insurance
 -401-K Retirement Plan Account
 -Paid Time Off: Varies by location based on federal, state, and other contractual requirements
 -Paycheck Direct Deposit
 -And more!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Screening Requirements

Must be able to successfully pass Drug Screen and Criminal Background Check