What are the responsibilities and job description for the Pest Control Operations Manager position at Aerex Pest Control?
About the Role:
We are seeking a highly motivated and experienced Pest Control Operations Manager to oversee the daily operations of our office in Rolling Meadows. The ideal candidate will be a strong leader with exceptional organizational and communication skills, a proven track record in operations management, and a passion for delivering excellent customer service. This role is critical to ensuring the smooth and efficient functioning of our office, optimizing service delivery, and driving business growth. Knowledge of the pest control industry is a must.
Responsibilities:
- Oversee all aspects of daily office operations, including scheduling, routing, dispatch, and customer service.
- Manage and mentor a team of 20 technicians and office staff, fostering a positive and productive work environment.
- Ensure compliance with all relevant regulations and safety standards.
- Handle customer escalations and resolve issues effectively.
- Collaborate with sales and marketing teams to support business development initiatives.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
- Proven experience in operations management, preferably in the pest control.
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in routing software
- Knowledge of pest control industry regulations and best practices.
- Valid driver's license and clean driving record.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Rolling Meadows, IL 60008: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $80,000