What are the responsibilities and job description for the Customer Experience Specialist position at Aero Design and Manufacturing Company?
Join our team! We have been building our brand name products in the Lincoln Park Craft District for nearly 40 years. We are selling direct to customer from our retail store and online. You will be working with great team members and some amazing customers. Your adventure starts here!
Responsibilities:
- Answer incoming calls, emails and chats quickly and efficiently.
- Enter customer orders.
- Answer customer service and product related questions.
- Help customers get sized for motorcycle clothing by phone and in person.
- Assist customers in adjacent Duluth retail store.
- Assist with repair process of customer’s suits.
- Support team members in other customer service areas as needed.
- Dynamic role offering a diverse range of responsibilities
- Unlimited training and support to ensure our teams success
- Opportunity to grow within the company
Benefits: Aerostich has a comprehensive benefits plan offered to qualified employees.
- Comfortable, inclusive, and collaborative work environment.
- Life, vision, and dental insurance.
- Paid holiday and vacation time.A 401K plan with match.
- Wellness programs.
- Flexible work schedules.
- Employee purchase discounts.
- Reimbursement for alternative transportation (motorcycle, walk, run, bicycle, bus).
- Located on the bus line.
To Apply: go to http://www.aerostich.com/employment
Aerostich is an equal opportunity employer. If you are interested in applying for an employment opportunity and require accommodations, please contact us at 218-625-7418.
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Duluth, MN 55806 (Preferred)
Ability to Relocate:
- Duluth, MN 55806: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $17