What are the responsibilities and job description for the Sales Account Manager Aero-Glen International position at Aero-Glen International?
Overview of the Position:
Account Manager oversees the daily key account quoting, booking, and general administrative activities on assigned accounts.
Essential Duties and Responsibilities:
- Daily management and leadership of assigned customer accounts.
- Matrix management of Customer Service Representative assigned to your accounts.
- Manage day to day customer and vendor quoting activity.
- Develop and drive applicable quoting, sales, and gross margin budgets and objectives.
- Ensure rigorous compliance to all customer flow down requirements on all customer orders.
- Work with cross functional team to optimize inventory levels and supplier performance metrics.
- Monitor your bid win/loss ratios and identify trends to ensure market leading promotion of Company products and services.
- Review customer activity, anticipate customer needs, and drive customer satisfaction / scorecard metrics.
- Accountability to budget control, inventory availability, and customer satisfaction.
- Establish and maintain key customer buyer relationships.
- Handle Controlled Unclassified Information (CUI) for assigned accounts as required
- Handle Federal Contract Information (FCI) as required
- Perform other related duties as assigned.
Other Knowledge, Skills, and Abilities:
- Demonstrated ability to work in a team environment to achieve business objectives
- Open-minded self-starter with the ability to adapt, improvise and problem solve
- In-depth knowledge of selling strategies and methods, as well as employee motivation techniques
- Strong working knowledge of the company's products, competitive products, and the market
- Excellent communication, interpersonal, and customer service skills
- Exceptional planning, organizational, and creative thinking skills
- Microsoft Office proficiency (Excel, Access, PowerPoint Presentations)
Education / Experience Requirements: Bachelor's degree preferrable. 2 years of experience in sales.
Other Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands and Work Environment:
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job.
- Is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, and crawl; and lift up to 10 pounds.
- Is regularly required to sit and use hands to finger, handle, or feel.
- Is frequently required to talk or listen.
- Works in moderate noise levels.
- Travel less than 10%.