What are the responsibilities and job description for the Night Dispatcher position at Aero Global Logistics?
Aero Global Logistics an industry-leading Dedicated Delivery provider has an immediate opening for a motivated and experienced Fleet Dispatcher in our automotive and retail cross-dock operation. This position's hours are 5 PM to 12 AM or whenever the last truck is dispatched out Monday night through Friday night.
SUMMARY:
START TIME 5:00 pm to 1:00 am
· The primary function of this position is to ensure proper fleet management of assigned drivers and fleet by leveraging the appropriate dispatch process.
· The Dispatcher will work under the direction of the assigned Manager/Supervisor to efficiently manage dispatch operations, driver safety and retention.
· The position requires professional communications, computer, and presentation skills.
· The position represents the company in a positive image with employees, customers, and the community always performing in a safe and ethical manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Manages the daily dispatch functions for all assigned drivers. Maintains knowledge of all processes and procedures required to execute assigned tasks.
· Communicates delivery and driver issues to the Manager/Supervisor on duty and records all issues in a nightly dispatch summary.
· Works with safety and compliance, recruiting and human resources to exceed driver retention and safety targets.
· Responsible for assisting the Leadership Team as it relates to holding assigned drivers accountable to DOT regulations, operations, equipment usage, and the administration of company policies.
· Responsible for communicating with customers regarding any changes to delivery schedules or freight exceptions
· Responsible for achieving the assigned Key Performance Indicators (KPI’s) targets,
· Demonstrates proficiency in the use of fleet tracking software
· Maintains basic knowledge in the trucking industry on Department of Transportation (DOT) regulations.
· Manages operational standards for cost control, waste reduction, quality, and safety to ensure on-time departures and delivery.
· Works with assigned drivers to meet/exceed expected service targets
· Briefs drivers on route details and expectations – ensure DVIR’s, pre-and post-trip inspections, and end of the route de-briefs are done
· Works as a member of the team to successfully complete action plans assigned by the Terminal Manager/Supervisor to ensure results are realized.
· May be required to attend meetings as necessary and provide updates on the activities of the day.
· Required to adhere to all DOT and OSHA safety rules and regulations.
· May assist with interviewing, hiring, and training drivers.
· Assists with analyzing performance gaps and creating action plans to address performance issues.
· Responsible for continuous improvement and innovation as it related to improving processes, addressing performance.
EDUCATION and/or EXPERIENCE:
· 3 to 5 years in a similar role within a high paced environment
· Associate’s or bachelor’s degree in management, transportation, or a related field is desired.
· High school diploma or GED is required
SPECIAL SKILLS REQUIRED:
· Must possess strong interpersonal skills.
· Must demonstrate good communication skills both written and oral.
· Must be able to manage multiple tasks and projects.
· Must possess excellent personal computer skills and have a working knowledge of Microsoft Office products software i.e., Word, Outlook, and Excel.
· Knowledge of Transportation fleet models; Customer Service; Project Management; Continuous Improvement deliverables.
· Experience in DOT regulations and compliance
Work Remotely
- No
Job Type: Full-time
Pay: $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Overtime
Education:
- High school or equivalent (Required)
Experience:
- Dispatching: 2 years (Preferred)
- Customer Service: 2 years (Preferred)
Ability to Relocate:
- Winchester, VA 22601: Relocate before starting work (Required)
Work Location: In person
Salary : $14