Spare Parts Manager

Boise, ID

Description

AERO Specialties is a world leader in manufacturing and distributing high-quality ground support equipment (GSE). We opened our doors in 1987 as a small, local manufacturer and have grown tremendously with offices in the Boise, ID, USA area and multiple international sales as service locations. We remain dedicated to the company's mission of providing the best GSE and customer service possible. We are seeking new team members who share our core values and vision: building a team of people dedicated to our purpose who strive for excellence in performance!

The Parts Sales Representative is responsible for all sales activities relative to the company’s aircraft ground support equipment parts business. In addition to maintaining and growing the company’s existing relationships and sales activities, the sales rep will be responsible for adding new customers within the FBO, MRO, Airlines, etc. within the airline industry. Responsibility for the continued development of parts sales programs, the collection and analysis of marketing and sale statistics, and work with company marketing initiatives. The primary emphasis for this position is to open and expand markets to achieve sales growth targets including new customer accounts while continuing to maintain existing accounts and customers

What are we looking for?

Someone with the following Core Competencies

• The ability to work hard, to complete multiple challenging tasks/projects within agreed time frames and with the appropriate level of critical thinking and quality. To manage daily, monthly and annual goals with clear, proactive communication and follow-up across all teams, both internal and external.
• To drive to improve the business and its processes by seeking efficiency in all activities.
• A commitment to be your best self - everyday; to taking responsibility for your actions; to taking a positive approach towards your coworkers, our challenges and our failures; to push yourself and your coworkers for results.

We strive for success but sometimes we miss. When we do, we expect everyone to pull together, to get back up and to push forward again - together.

And someone who can:

• Maintain an in-depth knowledge on the aviation industry including products, technologies, customers, and competitors.
• Ability to manage stressful situations, understand and resolve customer emergencies, and balance the customer needs with AERO factory/engineering and Distributed suppliers’ needs.
• Fulfill yearly targets as defined by AERO’s management, in terms of market share, pricing, margin, lead time and payment conditions.
• Adhere to AERO’s pricing policies, general terms & conditions of sales, and strictly follow AERO’s sales and compliance procedures.
• Maintain relationships with current customers and systematically explore new customers and new markets.
• Handle crisis situations and ensure smooth customer support by coordinating the necessary technical solutions, spare parts, or service technicians.
• Assist in the development and maintenance of promotion tools and documents specific to assigned sales area.
• Ensure customer satisfaction in spare parts and product support with a customer first focus.
• Develop and recommend parts sales practices to the sales department that leverage company capabilities.
• Maintain and update Recommended Spare Parts Lists (RSPLs).
• Work directly with Purchasing/Sourcing departments to determine proper seasonal spare parts inventory levels while minimizing slow moving/obsolete/excess inventory.
• Work directly with customers to develop customized parts support programs.
• Maintain the highest ethical standards, open and honest communication, work with integrity and treat everyone with respect.

Requirements

What qualifies someone for this position?

• A very good working knowledge of the aerospace industry is required
• At least three years of technical/sales experience. Experience with GSE/heavy equipment service parts area would be helpful.
• Knowledge of airframe and engine components with emphasis in the aviation environment
• Must have a high attention to detail to ensure accuracy and the ability to multitask
• Ability to work at a fast pace
• Ability to work independently with minimum supervision
• Good telephone and communication skills
• Must have excellent computer skills including MS Office software

What do you get in return?

• Competitive pay DOE!
• We pay 100% of your (the employee’s) health insurance premium at time of eligibility (after 60 days at 1st of the month)!
• Health Reimbursement Account (HRA)!
• Flexible Spending Account (FSA)!
• Employer match for 401k with eligibility to participate after only 90 days!
• Options for short-term and long-term disability insurance!
• Flexible work schedules!
• Paid vacations and personal time; the longer you’re with us, the more you’ll accrue!
• Paid holidays!
• Potential for profit sharing!