What are the responsibilities and job description for the People Operations Business Partner position at Aesthetic Partners?

People Operations Business Partner

Aesthetic Partners is seeking a People Operations Business Partner to join our growing team and support the company's innovative growth initiatives. As a strategic partner, this role will work closely with leadership and team members across the organization to foster an environment that attracts, develops, and retains talent. You will play an integral role in supporting the company's mission by focusing on operational excellence, employee experience, and ensuring a culture built on empathy, trust, and strategic vision. This position is key in contributing to the company's long-term success through thoughtful people strategies and operational support.

Dear Potential Team Member,

Please read this full position posting. Thank you!

Essential Functions :

Strategic Partnership : Collaborate with leaders across departments and brands to drive innovative people solutions that support the organization's growth and strategic objectives. Be a trusted advisor to leadership teams, providing insights on talent management, organizational design, and employee development.
Talent Management & Organizational Development : Support the execution of performance reviews, employee development plans, and growth initiatives, ensuring alignment with organizational goals. Partner with team leaders to enhance the overall employee experience, from recruitment to retention, by embedding a culture of high performance, accountability, and empathy.
Employee Relations & Conflict Resolution : Serve as a resource for employee-related inquiries, providing guidance on employee performance, conflict management, and resolving complex or sensitive issues. Act as an advocate for employees while balancing organizational needs.
Compliance & Policy Management : Maintain a deep understanding of employment laws, regulations, and best practices to ensure compliance across all levels of the organization. Assist in the review and update of employee handbooks, policies, and procedures to reflect legal updates and evolving best practices. Regularly ensure compliance with federal, state, and local employment laws.
Workplace Culture & Engagement : Support the development and implementation of employee engagement programs, recognition initiatives, and culture-building activities that align with company values. Strive to create a supportive and inclusive workplace environment that encourages collaboration, empathy, and personal growth.
Change Management & Integration : Support positive change management initiatives, particularly during acquisitions or partnerships, by guiding teams through transitions, ensuring smooth integration of new locations, and fostering a culture of collaboration and adaptability. Work closely with leadership to align people strategies with organizational goals during periods of growth or change.
Training & Development : Coordinate mandatory training programs (e.g., anti-harassment, safety, leadership development) to promote a culture of continuous learning and improvement. Track employee participation and effectiveness of training initiatives and update current or recommend future development programs.
Recruitment & Onboarding : Collaborate with hiring managers to recruit, interview, and onboard top talent across the organization. Facilitate an engaging new hire orientation program, ensuring all new employees feel supported and integrated from day one.
Data-Driven Insights : Prepare and support analysis of regular reports on people metrics, employee engagement, retention, and other relevant KPIs. Provide actionable insights to leadership teams to drive data-informed decisions around talent management and organizational health.
Leave & Benefits Administration : Administer employee leave programs (e.g., FMLA, ADA, state-specific leave) in accordance with applicable laws, ensuring timely and consistent communication with employees regarding their leave status.
Employee Well-being & Support : Approach employee support with empathy and care, addressing challenges, recognizing personal milestones, and ensuring that employees have the resources and support needed to thrive within the company.

Qualifications & Requirements :

Bachelor's degree in human resources, Business Administration, or a closely related field, or equivalent combination of education and experience.

PHR, SHRM-CP, or other relevant certifications desired.

Demonstrated expertise in FMLA, EEO, FLSA, ADA, etc.

Strong knowledge of HR principles, talent acquisition (recruiting), talent management, and performance management best practices.

Strong understanding of California's complex employment laws and regulations and other state-specific employment laws.

Mergers and Acquisitions past experience with HR diligence, people transitions and change management support.

Benefits administration experience desired.

Paycor experience desired. Workday and other HRIS system experience a plus.

Exceptional communication skills with a high degree of confidentiality and professionalism.

Proven ability to build strong relationships with employees, fostering trust and respect.

Excellent organizational, problem-solving, and time management skills.

Ability to manage multiple priorities and work independently with a high level of initiative.

Compassionate, empathetic, and supportive approach to employee relations, with a focus on employee well-being.

Other Skills / Abilities :

Strong emotional intelligence with the ability to approach challenges with care and a solutions-oriented mindset.

Ability to think strategically and provide insights that align with both short- and long-term business goals.

Self-motivated, adaptable, and comfortable working in a fast-paced, evolving environment.

High level of attention to detail and the ability to handle complex and sensitive issues with tact and professionalism.

Demonstrated commitment to creating an inclusive workplace and contributing to the company's diversity and inclusion initiatives.

Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

Ability to travel up to 30% of the time. Working onsite in Columbus, Ohio at least 1 week per quarter.

Aesthetic Partners is committed to fostering an inclusive culture where everyone feels valued, supported, and empowered to grow. If you are a strategic thinker, an advocate for people and business, and are passionate about organizational growth, we would love to hear from you!

Application Instructions :

Please submit a cover letter with your application, detailing why you are specifically interested in the People Operations Business Partner role at Aesthetic Partners. In your cover letter, kindly include the following :

Why do you feel this position and Aesthetic Partners will be a good fit for you?

What qualities do you value in fellow team members and how do you contribute to a successful team dynamic?

Your compensation expectations.

Your ability to travel onsite when necessary.

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