What are the responsibilities and job description for the Roofing Quality Control Technician position at Aesthetic Roofing?
Aesthetic Roofing is disrupting the residential contracting space with a directed focus on
Customer Experience and streamlined operations. We believe timely, effective communication
and setting appropriate expectations throughout the roofing process are key to cultivating
lasting, positive customer relationships and increasing brand recognition within the community.
Quality construction work should be easy and effortless to obtain for each and every one of our
incredible customers.
Position Summary:
As an Aesthetic Roofing Quality Control Technician with a starting base salary of $45,000 - $50,000 per year (depending on experience), you will work directly with production teams to oversee quality and timely completion of roofing projects by actively inspecting jobs in progress for workmanship standards and completing final walkthrough inspections to provide customers and carriers with official certificates of completion. Your success in this role will be determined by your ability to accurately and consistently identify potential workmanship errors prior to completion and thus directing install crews to correct those errors before they become major repairs. Your success will also be gauged by your ability to minimize customer complaints through timely communication and repairs for qualified warranty claims.
Compensation Overview:
- Annual base salary starting at $45,000 - $50,000 DOE
- Full benefits suite (Medical, Vision, Dental) after 90 days
- Day-use company vehicle provided
- 13 Paid Holidays - 11 standard paid holidays plus 2 flex holidays
- 13 days PTO, with year-year carryover
- Life Insurance
- Employee Assistance Program
- Parental Leave
- Employee Discount
- Employee Referral Program
- Company phone and other necessary IT equipment provided
Primary Responsibilities:
- Actively monitor jobs in progress and communicate discrepancies to Operations staff as needed
- Deliver additional materials occasionally and as needed ensuring continuity in job progress
- Conduct final walkthrough inspections to identify any deficiencies in workmanship standards before signing off a passing Quality Control Final Inspection
- Manage and update quality control aspects of CRM systems and make detailed job notes for each active project daily
- Keep accurate materials delivery and utilization records
- Collect feedback from customers
- Collect excess and unused materials from job sites each day and match quantities with material orders provided by Operations staff
- Return applicable excess/unused materials to suppliers for restock or warehouse items for future use
You Will Thrive In This Role If:
- You are fluent in the Spanish language (preferred but not required)
- You are comfortable with critical thinking and decision making based on available information
- You seek opportunities to develop skills and deliver your unique value within the workplace
- You work well with others and are comfortable in an interactive working environment
- You enjoy the challenge of establishing systems and processes in an emerging business environment
- You communicate clearly and directly, while maintaining a sense of patience
- You are comfortable with being given overall objectives and self-identifying individual tasks to attain those objectives consistently
Job Requirements:
- Must have valid drivers license and clean driving record (for company-use vehicles)
- Must be able to reliable commute or be willing to relocate to South Jordan, Utah
- Must be able from 7:00am-6:00pm Monday-Friday and Saturdays as needed
- Must be familiar with roofing systems and structural design components
- Prior roofing or construction experience is strongly recommended
- Must have a working knowledge of cloud-based technology systems such as Google Workspace, Google Chat, calendars and various CRM systems
- Must be authorized to work in the U.S.
Salary : $45,000 - $50,000