What are the responsibilities and job description for the Medical Receptionist position at Aesthetica Medical Spa?
About us
Aesthetica Medical Spa is located in Pleasant Grove, UT 84062. We are professional, customer-centric, and our goal is to to be the best Medical Spa with exceptional results and amazing customer service..
Our work environment includes:
- Growth opportunities
- Modern office setting
- Energetic atmosphere
- On-the-job training
The Medical Receptionist position provides a friendly and efficient patient and guest experience. Responsible for answering telephones, new patient leads, maintaining patient files, distributing daily correspondence, and ordering clerical supplies. English and Spanish fluency is a huge plus.
EDUCATION AND EXPERIENCE:
- High school diploma.
- Basic typing, English and mathematical skills.
- Experience in a similar capacity involving direct communication with the public, preferably in a medical or retail setting.
ESSENTIAL SKILLS AND ABILITIES:
- Pleasant, outgoing personality and disposition.
- Superior interpersonal and communications skills.
- Outstanding telephone manner.
- Exceptional personal organizational skills.
- Ability to convey a positive attitude in all dealings with others, whether patients or staff members.
- Outstanding listening skills and ability to empathize with others.
- Takes initiative to solve problems and complete projects.
- Appropriate sense of discretion in dealing with varied and difficult situations.
RESPONSIBILITIES:
- Greets and orients patients as they arrive for their appointments.
- Answers the phone in a friendly and helpful manner.
- Maintains organized patient files.
- Confirms with each patient upon each visit that patient information on file with the practice is accurate and up-to-date. Accurately records updates and corrections as needed.
- Assists patients as they check out, i.e., scheduling next appointment, accepting payment, etc.
- Patient scheduling, appointment reminders and follow up.
- Manage new patient leads and emails.
- Maintains proper office opening and closing procedures.'
Additional Compensation:
- Commissions
- Service and product discounts
Work Location:
- One location
Schedule:
- Monday to Friday
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Employee discount
Healthcare setting:
- Med spa
Medical specialties:
- Plastic Surgery
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 2 years (Preferred)
- Computer skills: 2 years (Preferred)
Work Location: In person
Salary : $15 - $16