What are the responsibilities and job description for the Patient Care Coordinator / Front Desk position at Aesthetix Skin & Surgery Ctr Pa?
Benefits :
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Paid time off
Vision insurance
MEDICAL OFFICE EXPERIENCE REQUIRED
We are seeking a highly organized and friendly Front Desk Receptionist to join our busy dermatology office. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing a variety of administrative tasks. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
We are located in North Fort Lauderdale. Reliable transportation is required.
Key Responsibilities :
Greet and check in or check out patients as they arrive, ensuring a welcoming atmosphere.
Schedule and confirm appointments using our electronic health record (EHR) system.
Answer incoming calls, respond to inquiries, and provide information about services.
Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice
Confirm appointments and verify insurance eligibility.
Process payments and obtain authorizations.
Maintain patient confidentiality and comply with HIPAA regulations.
Assist with administrative tasks as needed, including filing, data entry, and correspondence.
Coordinate with medical staff to ensure smooth patient flow and efficient operations.
Qualifications :
High school diploma or equivalent.
Previous experience in a medical office or customer service role preferred.
Experience with ModMed / EMA EHR systems preferred.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to work well under pressure and manage multiple tasks simultaneously.
A friendly, positive attitude with a strong commitment to patient care.
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