Sales Manager

Sales Support

We are seeking an Inside Sales person interested in working with our team of inside sales associates. Our company is a recognized leader in the design and manufacture of ergonomic interactive technical products for various industries. Our target audiences include Healthcare, Public Safety/Mission Control, Financial, Corporate, and Government. This is a position with a tremendous growth opportunity for the right person.

PRIMARY RESPONSIBILITIES:

• Responding to customer inquiries via phone, fax and email.
• Research, analyze and satisfy customer inquiries in a timely manner
• Ensuring all orders taken via phone, fax, and email are taken accurately, efficiently and courteously and processed in a timely and accurate manner, completing all necessary procedures and paperwork, noting any special instructions.
• Communicate in a clear, concise, understandable manner, listen attentively to others, understand material, and provide accurate information to clients
• Serve as company's primary liaison with customers, answering questions and/or resolving problems via any communication (ie: email, telephone, fax, etc.) as needed
• Communicate with warehouse personnel with any special Client requests or issues
• Answer emails quickly and professionally
• Continually build knowledge of products and services
• Work on special projects efficiently and timely, as needed REQUIREMENTS / SKILLS

SUCCESS FACTORS:

• Ability to adjust and manage time wisely in a fast-paced environment
• Strong interpersonal, organizational and follow-through skills
• Ability to communicate positively and effectively to both customers and fellow employees

Computer skills : Microsoft Excel, Word, Experienced with CRM tool, i.e. Saleslogix

• Data Entry skills
• Excellent verbal and written communication skills
• Ability to multi-task, work independently and take initiative
• Highly professional manner and attitude

Skills and Experience:

· Two years of proven administrative support

· High school degree or equivalent

· Excellent and current MS Office skills; able to type 40 WPM accurately

· Strong organizational and communication skills, ability to multi-task and prioritize

· Proficient with multifunction office equipment (copier, scanner, printer, multi-line phone, etc.)

· Ability to maintain confidentiality and exercise extreme discretion

· Shows initiative

Position Description, Minimum Duties and Expectations:

· Provide office support to all the departments

· Answer multiple phone lines

· Track and manage purchases for the company

· Perform general clerical duties, including copying, scanning, sorting, filing, binding, etc.

· Assist with various tasks as assigned

Job Type: Full-time

Pay: $55,000.00 - $130,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Berwick, PA 18603: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $130,000